TS
Long process....
I was originally told my logo design would be ready in 48 hours. It took over 100 before I got my first proof. I built my own logo and just wanted it touched up. I would then go 48 hours+ before I would get responses. After 12 days, I agreed to the logo although it wasn't much different from the design I originally submitted. I finally agreed to it so I could order some stickers. To top it off the sticker company wouldn't let me order stickers because none of the files provided were in vector format. I should have done better research before I used this company, so maybe this review will help others. Update, they did reach out and send me a vector file.
Response from Design ProficientJun 8, 2018
Sir Tommy, We're very sorry for the trouble. We tried calling you a couple of times tomorrow but were redirected to voicemail each time. We even sent out an email but you never got back to us. We're willing to help you and to right our wrongs. But in order to do that, we need you to speak to us just once. We will get you everything you need in a jiffy! - Team DP
