DeserveReviews of deserve.com

How this card has any good reviews blows my mind. This was my first ever credit card and it had made me reluctant to ever get another one. The amount of shady things this company has done has amazed me. They moved without notifying ANY of their customers so my payments were often delayed without explanation until I finally called them. Customer service is also absolutely disastrous. I’ve been on hold for 1 hour plus before. And when I do finally get ahold of someone, I’ve twice had rude and unhelpful customer service reps. As someone who works in retail, I understand the difficulty of working with customers, but in general you should try not to insult them while you are on the phone with them :) The promise of a free year of Amazon Prime has also proven to be not true. No matter how many times I tried to set it up through the company, it never worked. If you’re into false promises and disaster than this card is for you :)

Can I give less then a 1 star? They don't deserve a single star.. WORST Company...Card and Customer Service I have ever experienced....EVER!! Run.. delete your Cache and never go back to their site again.

Their customer service sucks. Honestly if you are an international student and need a credit card — HSBC and Bank of America will provide them.

“ No credit history required” but denied because of credit history but Discover and Capital One approved. This credit card is a disaster and very misleading. Was prequalified and then denied. Useless inquiry for no reason.

Has been terrible, they were pushy so I called and cancelled my account a week ago, still haven’t received my refund payment and now they are taking another payment. Its a scam and I won’t recommend them ever....

Worst credit card I have ever had.

Customer service is an absolute joke. They are helpless relating anything to the card. I've had the Pro card for over 2 1/2 years now, and honestly kind of set it aside because of the terrible issues I had when I first got approved. Somehow their system messed up my birthdate on file, so any time I try to verify myself when I call support, they ask for my birthday and they hang up because I got 'some information' wrong. Refusing to listen WHY its wrong. I wanted to give the card another chance this week, tried to log in online, and said it was locked and had to call their customer service. Called, tried verifying, got told its wrong. Explained myself, they said "oh, just log in online and double check your information", making me have to explain AGAIN that i'm locked out of my account. They then say "in that case you'll have to send over information to our email address" which obviously isn't secure. At this point, customer service was driving me insane. So i wanted to just close my account, since I definitely don't need this card, and they refused to close it until I get access to my online account. All while being absolutely helpless to me. Worst customer service, which plays a huge part into a credit card company for me. Can only imagine the headache someone goes through if theres fraud or have to file a dispute. I'll be sure to go the extra mile and gain access to my account and close it. Disgusting tbh.

I have had my account open for over four months . I have logged into my account by using the mobile app over 30 times since my account has been opened . EVERY time that I login, I have to first confirm my identity by receiving either a text message, email or by receiving a phone call with a security code. I am accessing the mobile app through my iPhone, which has several security features on it as well as a passcode to unlock it. I should not have to constantly verify my identity before I use the app. I am correctly logging on and typing in my correct password. Why allow the card holder the option to create a login name and password if it is not going to be used to access their account? I will continue to rate this mobile app the lowest possible score until this extra verification step is removed .