DeparcartReviews of deparcart.com

I wish I didn’t fall for this scam. Everything the other reviews have said are true. I ordered the “glass” Christmas Trees. They were tiny, plastic trees. Absolutely $tree material. It took months to get to me. The emails I would receive said the package was shipping from Italy and were in customs to explain the 2 month wait. Don’t believe it!! THIS IS A SCAM!! They also overcharged me and wouldn’t give me a refund even though I returned them. When I see this advertised on Facebook, I will write another warning review. This product deserves 0 stars!!

Wish I had read these reviews before ordering the Mercury Glass trees in September. First issue was being over charged by $17.01 on my initial invoice. They corrected it when informed. In November they delivered the cheap, plastic trees that other reviewers have described. I have exchanged multiple emails with the "support" department in which they requested proof including supporting documents and photos. They never acknowledged the failure to send the ordered product and will not refund my payment of $56.69 on Apple Pay. They suggested that I keep the plastic substitute and offered me $11. "... but if you return them, the shipping fee (to CHINA) may be expensive to you." No refund of my $56.69, but I must pay to return the shipment of plastic to China. I advised them that I would turn this over to the fraud department of my credit card company. They raised the offer to $28. Clearly this is an illegal scam they are running and profiting from. I will turn this over to my credit card company today.

000000 Stars A total scam , tiny plastic junk . They used someone else’s ad to represent their product .

No option for "0" stars - ordered Swedish Cleaning Cloths in September, still waiting - says delivered to Murchison Post Clearing Depot in NZ - no such thing/wrong Island/not on the way to our place!! Will not refund despite many requests -says re-sending .... not holding my breath :/

Is Zero stars an option? I did not receive what I ordered.... not even close. They are sending fraudulent products and then ignoring the complaints. DO NOT ORDER FROM THIS COMPANY. IT IS A SCAM.

I was another person who ordered the mercury Christmas trees off an Instagram ad. My mistake bc they are complete junk. The video on Instagram shows five large mercury, glass Christmas trees and what showed up was something from a dollar tree store. Five plastic tiny trees. I have been in contact with the company and they have offered a six dollar refund because they say it’ll be very expensive to mail back to them. Nope…. I have checked on Amazon and they have the same plastic trees on Amazon. DO NOT ORDER FROM DEPARCART

Zero stars!! Wish I came here before ordering off an Instagram ad! I collect glass trees and loved these. Ordered in September emailed them late October because nothing!!! Not even an update email. They replied “Oh we can’t find your order so we shipped them out again you should receive soon” I just got them and they are a JOKE the trees are plastic and TINY like 4-5” max I am livid!!! Sent them another long email complaining how can they get away with this!???? What else can I do!??

I wish I could’ve given them 0 stars!! ****SCAM**** I didn’t receive what I ordered. Oh yes they are “gold Christmas trees” but that’s it. I’m so mad & at myself also for being taken advantage of. This company is nothing but a rip off. Please don’t give them your hard earned money. I paid a total of $56.69 on 9/27 and just received today 11/14/25 When I watched the video about the beautiful mercury glass light up trees I was so excited to order! I got them today and they are plastic 5 & 6 inch’s. Not the tall beautiful Mercury glass trees I thought I had ordered. I do not understand how people can get away with this crap. Like I said I’m kicking myself for falling victim and I hopefully will get my money back, but I’m not going to hold my breath. I wish I could send a picture of the Dollar Store crap I received!