Mel R.
Clear process, complete control
Sourced in 1 day!! What stood out to me was how clear the process is from start to finish. I submitted the request for the Zara ZW Collection Flowy Short Trench, and Dénou handled everything from there. I was shown the exact item and approved it at checkout, which made the experience feel very controlled and transparent. There was no back and forth. It’s a very efficient way to secure items that are difficult to find.



