Brian or Ava R.
Deloitte and Touche Fails to Fulfill their Obligations
The Cincinnati office of Deloitte seems to be only interested in helping individuals only if they are white, rich clients who have money. I called June 23 get help for a Honduran 20 year old (Wiler) who came to the United States as a 9 year old and needs help in filing a W-7 form so he can file an income tax return. Yes, file a return so he can try and obey the rules of our country! The IRS designates Deloitte as a Certifying Acceptance Agent the help file these forms. But the Cincinnati office stated since Wiler is not a paying client they routed me to their national office 800-335-6488. I was on hold for 10 plus minutes and then an additional ten minutes after I was told my wait was only 1 more minute. Hopefully one of their rich, white partners will see this and decide Deloitte should take a different attitude in helping those less fortunate than those who were born in this country!!!!



