delicaten.comReviews of delicaten.com

Ordered a mummy outhouse on September 4, 2024 for halloween through Instagram. Was supposed to talk and move. Kept emailing them for updates and when I threatened to report them they said it suddenly had shipped. Received a non-operating ceramic toy on November 6th. Emailed them and they said to send pics (ridiculous). I did. No response. Emailed back and they said they could not refund. Total scam. Talking to my bank about a refund...I guess Instagram does not vet these places.

They got me. Ordered "Friendship Elephants" and keep getting "tracking" numbers that lead to nothing. Working with Paypal to get my $48 back. Instagram pushed their ad hard.

I received an empty box, no items or receipt. They will not replace or refund. Bad customer service. Trying to get PayPal to refund my payment.

Complete scam. Invoice showed $31, I was charged $38. I emailed them within an hour of placing the order and seeing the charge and told them I wanted the order cancelled. They claimed the overcharge was an "error" and refunded me the difference. I replied that I wanted the order cancelled. It was not, and five days later the order shipped, telling me I was too late to cancel. Since then I've discovered they play this 'error' all the time and clearly rely on folks not checking their accounts. I received the item and it's absolute junk. I've disputed with my credit card company and will follow up with the BBB.

This is a SCAM website.. Ordered the Big Lots outhouse mummy thing off instagram ad, showed up as a metal outhouse shell, the mummy on a spring inside NO electronics/speaker/place for a battery etc. Someone is literally overseas making metal outhouses like the actual toy and just sending them taking your money. This is how the scam works.. They spam social media with ads.. you go the site.. You order the product they send you a chinese garbage fake.. they have a middleman company in Chicago which sends you the product when it comes into the USA. Their customer service email isn't delicaten, its some fake email.. They offer a $3-$4 refund.. If you dispute the charge on paypal for the purchase.. they say they will refund the full amount upon return of the product.. the catch? They want the product returned to CHINA, NOT CHICAGO. It costs $150-200 to ship the product back to China and if you ordered multiple the amount is higher so you lose money sending it back. These sellers are also on Walmart.com and Amazon.com ** EDIT After speaking to Paypal on the phone Paypal gave me a credit of the charge and they are investigating the paypal account linked to payment on the website.

I ordered a toy outhouse for my granddaughter back in Sept. It came today 11/8/24 it doesn't operate. Just the outhouse shell. I will never do business with this company. Sorry company.

This company is a fraud! Should be 0 stars. Just a phishing site. I reported to my credit card co 30 mins after I ordered an item when the text they sent me was fraudulent. The company said my item had already shipped - LIE!!! Credit card company has started an investigation.

I ordered 4 bunches of flowers to fill “big” pots. What I received was 4 small bunches that says desk decoration. The order was for $29.59 but they charges my credit card $36.99. After many complaints they finally gave me a credit. DO NOT ORDER FROM THEM!