DefinitenReviews of definiten.com

The worst experience ever. After four weeks, I received the cheapest imitations, and the company managed to ruin my birthday and Christmas. NEVER BUY FROM THERE!

I ordered and paid for two necklaces. They never shipped them until I asked for my refund, then they admitted they STILL hadn’t shipped anything and would process a refund but with a 40% fee! I still haven’t received a dime.

If I could give 0 Stars I would. They are 100% Scam. They advertise good products at low prices however you will receive much inferior products. Please have nothing to do with them. So will simply be throwing your money away.

6/6/25 - 8/2/25: From Facebook's pop-up solicition, I thought I was ordering from Laura Geller, but after receiving the confirmation email I realized I had been scammed. The receipt they emailed to me on 6/6/25 said I paid $36.43, but the actual amount they requested from PayPal was $49.13, so I immediately contacted PayPal to dispute the charge. After PayPal completed their investigation, PayPal refunded my money. Immediately after placing the order I received an email from Definitein with a tracking number, so I followed the tracking number every week. Tracking said the package left Italy and it arrived at an Atlanta, USA shipping facility, and after that it never went anywhere else. Evidently, it got lost in Atlanta, but since I was refunded the money by PayPal, it does not matter anyway. I would not order from this or any pop-up company on Facebook again.

Necklace was broken on arrival! Had obviously been packed like that too! Took well over a month to arrive...apparently got lost! Best they said they could do is free replacement or small refund! And replacement would be best as less loss to me!.....and them I'm sure! Not waiting over a month for another rubbish necklace to arrive! Bought a chain for it from argos.

The package ordered at the beginning of g of October has not yet arrived. Email fob me off laying blame to the carrier. I think the carrier is on foot from China! I wish I had checked reviews before I bought. I will take this further. This company is a scam

I ordered my daughter a necklace on the 20 November and still not received on the 21st December .its totally disgusting .I will never ever use you again

Ordered 20mtr lights from watching a video and the ones that turned up were nothing like what was described 😡 no reply on emails either very disappointed and angry 😡