From start to finish the staff at Deeper Africa went above and beyond to ensure our safari was the trip we had been dreaming of for years. Karen helped us design the trip based on our interests and Kristi stepped in with the pre-trip information, answered numerous questions, and resolved minor glitches. Albert was an extraordinary guide. A few days on Pemba, per Karen's excellent suggestion, was the icing on the cake. With Deeper Africa we were always in good hands.
CU
customer
We took our second safari with Deeper…
We took our second safari with Deeper Africa this year and it was as great as the second. So many animals! Deeper Africa’s attention to detail in planning and executing the trip is stellar. We can’t recommend them enough. It will be the trip of your dreams.
TN
Tom & N.
Deeper Africa organized our first trip and made it the trip of a life time
Deeper Africa organized our first trip to Africa and did an amazing job. From organizing our group of 7, informing us what to expect, working with Covid requirements and providing us with top notch accommodations and a wonderful guide, the whole amazing trip went off without a hitch with one exception. I tested positive ( turned out to be a false positive) for our return trip and had to stay a few extra days but we were very fortunate to have Deeper Africa on our side. They worked the accommodations and plan to get us home which actually made our extended stay very enjoyable. We highly recommend Deeper Africa to any and all who wish to experience a trip of a life time. I would like to give a special shout out to Karen, Kristy and our wonderful guide Albert. All wonderful people.
CU
customer
Lets go to Africa again.
This is the second trip to Africa that we have booked with Deeper Africa. The experience and loggings were amazing. The days are filled with one National Geographic moment after another. One of the most important part of any trip is your guide. Our guide was excellent. From finding every type of animal to take pictures of, to making sure that our travel was safe and comfortable, he was great. We are already talking about our next trip. These are trips of a lifetime. You cannot go wrong with custom planning them with Deeper Africa. They know the best lodges, locations and they have expert guides.
JR
Jerry R.
Safari 2022
Great, everything went as planned no surprises saw a lot of animals and birds the guides were amazing and the accommodations were wonderful.
JP
John P.
Remarkable Times in Tanzania
This was our fourth trip to Africa, all countries from Tanzania south, and each one just got better as we understood the unique regional character of the plant and animal world. Planning this safari with Deeper Africa took us beyond the world of traditional camp experiences and immersed us in the lives and culture we had so often flown over. Our 15-day camp to camp drive across the Serengeti from Tarangire to the Mara River in the North with Albert Absay, our first-class guide and immediate companion, was all we had hoped for. Additionally, a few days in Zanzibar was a great lesson in centuries of history colorfully and energetically related from Taib Hassan that quenched our particular interest in the world of spice and trade on that side of the world. Now just tinkering on what comes next.
DK
Donna K.
Deeper Africia is the Best Outfit- Travel with the Best!!
Deeper Africa is the best outfit, I have ever used. They took care of every detail with no exceptions. Karen, her team and our guides went above and beyond to meet all our expectation and more. This was a trip of a lifetime and changed the way I look at the world. Thank-you from the bottom of my heart. I will never forget my trip to Africa!!!!
TZ
The Z.
YOU HAVE TO READ THIS IN ITS ENTIRETY!!
YOU HAVE TO READ THIS IN ITS ENTIRETY!!
In short, Deeper Africa was phenomenal. Our trip was a party of 4 going on a 14day adventure safari to Kenya. Deeper Africa's pre-trip planning and preparation covered every detail down to the simplest things such as what clothes to bring, how much to tip for different services, etc.
It is one thing for a travel service to provide awesome pre-trip services but I think a better measure is the assistance a travel service provides when life throws a curve and things have to deviate from plan. Our trip definitely had a few of these.
First, 2 days prior to our departure, one of the people in our party tested positive for Covid. The Deeper Africa team was able to reschedule our entire adventure delaying things by 10 days allowing enough time for Covid recovery. This reschedule was no small feat because we had 4 different camps in 4 different areas of Kenya that had to be juggled around. Not just camps but flights, guides, transport, etc. Amazingly, Deeper Africa was able to accomplish this w/out us having to sacrifice any of our original plans, The dates may have changed, one camp had to change but the "new" camp was in the same area and actually turned out to be better and we still got to do everything we wanted to do. And because of the travel insurance Deeper Africa helped us to secure, the cost of the reschedule was $0.00 which is pretty impressive since the camps require payment in advance and generally will not refund payment if things have to change regardless of reason.
The 2nd challenge occurred when our flight had delayed departure causing us to miss our connecting flight from Qatar to Kenya. The airlines re-booked us on the next available flight but this flight was 5hrs later than originally planned and would have caused us to miss the bush plane flight to our 1st camp. As soon as we landed in Qatar, I called Deeper Africa and informed them of our predicament. They told me to give them some time to see what they could do. An hour later, Deeper Africa called me back and said everything was set. The bush plane company agreed to hold the bush flight until we arrived - this was pretty amazing since there were approx 20 other people on this flight heading to different locations. Furthermore, Deeper Africa arranged for someone to meet us once we landed at Nairobi airport to help us get thru customs, immigration, etc. With the help Deeper Africa arranged, it took us approx 20mins total to get our bags, get thru immigration and clear customs at Nairobi airport - just WOW!!!
The last incident was that the airline lost one of our party's luggage. When we contacted the airline, they said they had no idea where the bag was. So imagine arriving in foreign country and not having all the items you need for safari - a little different than just a beach vacation or tourist trip vacation. Anyway, the Deeper Africa guide that met us in Nairobi told us not to worry and that they would work to recover our luggage. We continued on to our safari camp as planned and 3 days later, our luggage arrived. Deeper Africa not only worked w/ the airline to track / recover the luggage, but they also had it shipped 5hrs+ to the camp where we were staying - now that is service!!
I cannot properly express in print how much we appreciated the services and support Deeper Africa provided. I not a person who shows much emotion but when I discuss our experience w/ people, my eyes light up, speech quickens and I'm visibly excited like a kid at Christmas which are things not visible in this written review.
Incredible, Amazing, Awesome, Phenomenal - Deeper Africa was all this and more.