Ntech S.
Unable to create a simple video
Another update. After sending another email to DeepAI, I received a response. They suggested using a different version of their video generator. This did work although the result was disappointing and certainly not worth all the hassle. There are better products around so I have cancelled my subscription Update Since writing this review, DeepAI has replied as can be seen below. It is a nonsense. There was nothing wrong with the photo or anything in it that would be offensive to anyone. Just a dog sitting next to his owner. In the reply they ask me to send them an email with the details. I had actually done this before posting my review. So far, they have not responded or even acknowledged the email. They claim not to have received the email so I have sent it again but I doubt it will fare any better. My original review follows... After using DeepAI to remove some simple blemishes from a photo of a cat, I decided to try to animate a video of a dog using the instruction, show the man stroking the dog. I had just taken out a paid account so I was suprised that the system still wanted to charge me $0.8 for the 4 second video. However, it wouldn't even do that. It failed repeatedly with the message "The system detected potentially unsafe content. Please try again or adjust the prompt." In the end, I used Pika which worked flawlessly. Given how 'hot' AI is at the moment, DeepAI needs to seriously improve it's system
Response from DeepAIDec 16, 2025
Thank you for your review. We have filters in place in order to keep our community safe and open to everyone. On the other hand, even though the AI Video Generator shows an estimated cost, if you have seconds within your Pro allowance, you will still be able to generate the content free of charge. We'd love to make this right for you - please send us an email to [email protected], and we'll look into it right away! EDIT: While we originally did not receive any emails from you, we have provided a reply to the emails you sent us today. We'll be happy to continue assisting in troubleshooting this, as well as improving our products to better serve all our customers.



