Decant House Reviews | Read Customer Reviews of decanthouse.com

Decant House Reviews | Read Customer Reviews of decanthouse.com

Decant House reviews

Showing 1,044 reviews with 5 stars · Clear filters

Penrose
Jun 8, 2024
Decant House made finding my ideal…
Decant House made finding my ideal fragrance a breeze and shipping was very fast. Their samples are top notch. Highly recommended for those seeking their signature scent. Thank you!
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Taylor C.
Jun 8, 2024
I can always expect a genuine product…
I can always expect a genuine product that smells great. Timely shipping and easy process!
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Jared
Jun 7, 2024
I've ordered from a number (maybe like…O
I've ordered from a number (maybe like 7 different ones) of decanters. I would put Decant House in the top 2. What they get better than most is the bottles they use for the product, they are glass and higher quality. They also have a good website. What could be improved is the processing and shipping time. Anything beyond 5 days is too long.
Response from Decant HouseJun 7, 2024
Hello Jared, Thank you for taking the time to review our service and company. We are very grateful for the 5-star review. I believe there is some confusion about processing and shipping time which we would like to address. We have an up to 3 day processing window and in rare cases up to 4. The processing window is because your order is custom prepared to your specification and fresh out of the original bottle. And not sitting around premade. We also process in the order they are received for which we have many orders in a day. Processing times are displayed in several locations to be sure you are aware of the processing time. Every product page, your order confirmation and our shipping and policies page. Your order was placed on the 27th (after hours) and shipped on the 30th (3 days processing). Delivered on the 3rd (3 days transit). There was a weekend spanning your transit time which added an additional day. We hope this clears up the misunderstanding of expecting to have your order delivered in 5 days. Regards, Drew
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Winston S.
Jun 7, 2024
Amazing quality package came in perfect
Amazing quality package came in perfect
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Shawn
Jun 7, 2024
Great variety, good pricing
So many different scents and lots of size choices, made my decision making process real easy for the full size bottles I ended up purchasing without having to make a million different trips to the mall or Ulta to try stuff out.
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Dillon
Jun 5, 2024
Awesome company
Awesome company, excellent customer service, quick shipping. What more could you ask for.
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John D.
Jun 3, 2024
Great website
This is a reliable website with great prices and it's better than any other perfume-sampling website.
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Caleb
Jun 3, 2024
10/10, awesome!
I’ve ordered from this website 3 times, all in the past 4 months. My experience is that Decant House has a really big selection of fragrances, fast and reliable delivery (I’m in New Jersey for reference), and really good prices. No complaints here! My go-to website to order fragrance samples.
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