Karen S.
My husband and I went to Debtstopper to…
My husband and I went to Debtstopper to get out of debt. We were pleased with the attorney and paralegal at first. We filed a Chapter 13 and our payment plan kept changing. They didn't update our payment plan and they dismissed our case after a year. They apologized and had us come back in a re-file for free. We thought the problem was rectified but in January 2018 our payment plan changed again but of course they didn't send any info to our workplace to have it changed. We called, emailed and told them on the phone that it was not changed. After 4 months, my husband lost his job and they stated that they will ask for an adjustment of the payment, which never happened. Instead, they told us we were delinquent in our payments and dismissed our case!!! I told Kyle Mcgee that this was the second time this has happened to us and she told us that it was because we didn't pay on our delinquent balance. Mind you, they garnish our wages and take the amount out. they have to let our payroll department know when there's a change, but this never happened. I don't know if they are short staff, too lazy to update or submit paperwork but it has caused me more stress!!! When I got the breakdown of what they have paid, it was just their 4000 fee. What a rip off, and I am so disappointed!!! My husband wanted to go to King and King and I should have listened to him. Do not go to them!!


