dealsCubeReviews of dealscube.com

I purchased an item on 9/30/16 couldn't get the item and as of 12/15/16 I haven't received a refund...

The seller kitoutlet is the biggest scam out there! I ordered a faucet in September and they have yet to send it and refuse to refund my money! It's been 4 months!

Placed an order in the beginning of August for a garbage disposal, it is now the end of November and they keep saying it will arrive the next month. I have been in contact with them regularly via email (no phone number). What a joke!

I ordered a projector on September 3, 2016. Latest date of delivery was October 3rd, received no item, so I sent a message to inquire about my item. They replied saying it would be another 15 days before I would get my product. 15 days go by and no item, so I messaged them again, and they said that they don't have the item and they are waiting on their supplier, which would be another 2-3 weeks. I told them to refund me, they said it would be up to 12 business days. 12 days go by, no refund, so I message them again. They said they refunded me again, and it should be 2-7 business days before I get it. 7 days go by and now I have to contact my bank. I left a negative review for the supplier, detailing the issues, and dealscube has removed the negative feedback on the supplier. "trsupply" is the seller. Horrible experience and dealscube has provided no assistance with this, except removing my negative feedback for the seller.

I ordered an item through one of DealsCube's vendors. DealsCube's policy is to charge your credit card at the time of order and escrow it until the order has been fulfilled. In my case, the vendor listed a long delivery time (one month), and at the end of the month the item had still not shipped. When I contacted the vendor I was told the item was not available and it might take another month. I was offered a refund, which I accepted. The refund never showed up. I repeatedly contacted the vendor, who initially stalled and then stopped replying altogether. I contacted DealsCube directly to complain about the situation, and they never responded. I had to file a disputed transaction with my credit card company to get the charge reversed. I left negative feedback about the vendor, being careful to state only a factual history of events, as above, without any opinions or derogatory comments. The feedback was removed from DealsCube's system within 24 hours. In summary, DealsCube does not appear to have a functioning customer support department, is unwilling or unable to control the way their vendors behave, and appears to remove negative feedback about vendors so that other customers cannot be made aware of potential problems.

The same experience as many others. Good price, but long time till delivery. The delivery date is about to pass and there is no promised tracking number nor communication from the seller. After my query about the delivery, I get the same as others: "There was a very high demand for this item and we were having a hard time keeping up with the demand. Unfortunately shipping your order took longer than we expected. " This is strange as there are supposed to be there different sellers. To the best degree that I can tell there are just different faces for the site owner who delivers nothing. I should mention that my item is a product for which demand is pretty uniform, long time in the market, from a respectable company. There no surges in the demand for that item. The offer persists on dealscube site without alteration in spite of seller's claims. The seller declares new delivery date. Again nothing happens. After I ask for a refund, reasons for delay in me getting the money back are declared. Again by the declared day of the refund nothing happens. At that moment we are few days away from the 60 day deadline from me being able to file a complaint with the credit card company and the transaction supposedly disappearing from the dealscube site. Seemingly getting past that deadline was the goal from the very beginning. I filed the complaint and at least tentatively got the money back, but the complaint is still being resolved. Obviously I wish I looked for reviews before ordering from that site.

I purchased a blood pressure cuff for just over $60 on 8/30/16. I was given a shipping date of 9/13/16-9/29/16. Having not heard from the seller at all until I initiated contact, I sent a message on 9/27/16. Response later that day was: "There was a very high demand for this item and we were having a hard time keeping up with the demand. Unfortunately shipping your order will take longer than we expected. Your order will be arriving October 14 - October 19, 2016. We apologize for the delay." Sound familiar? Believe the other reviews, you will lose money with this website. Avoid at all costs. You will get less than you pay for. Not worth it. I went with them even after reading reviews thinking I was in no rush. I was wrong. Now I'm going to have to struggle to get my money back.

Believe all the bad reviews about this website. Do not be enticed by the cheaper prices. You get what you pay for. I paid for a product on there website (toto toilet) and was promised a shipping date a month out. This date lined up perfectly for how the $11,000 bathroom remodeling job was going to come together at its finishing stages so I was willing to wait. The week of the shipping date comes and nothing. No call, no email, no message on their website. A days before the final shipping date I decided to message them and they replyed saying: Our supplier just informed us that there is a very high demand for this item and they are having a hard time keeping up with the demand. Unfortunately shipping your order will take longer than we expected. Currently we do not have an estimated shipping date for your order. Please let us know if you would like to keep your order in place or cancel it and have a full refund. We apologize for the inconvenience. Where was my notification of this earlier? How is Amazon and many other suppliers able to get the same toilet to me in 2 days? Well after explaining to the customer what happened and that we would have to wait until after her house appraisal to install the toilet she was quite upset and we had to make the compensation. Thanks for nothing but wasted time and lost money.