dawnspaces.comReviews of dawnspaces.com

They sell defective product and will not honor returns. Avoid this company at all costs. They are criminal.

HORRIBLE HORRIBLE COMPANY I WISH I WOULD HAVE READ THE REVIEWS 1ST I NEVER WOULD OF ORDERED FROM THEM....WORST COUCH COVER EVER...Supposed to be water proof and it is NOT paid $100 for a couch cover that Job Lot sells the exact same one. DAWN SPACE is a fraud and they DONT HONOR RETURN OR EXCHANGES..

What a scam!! Do not buy anything from this company. The products do not match the pictures. The quality of the material is horrendous and the customer service is awful. They will not accept any returns or full refunds. Very unprofessional.

Zero stars. Sent me a PINK chair when I ordered light brown!! The massage part is literally just a buzzer under cheap fabric. When i asked to return it, they kept saying no and offered me $15 then $25 to keep it. Then they said i would have to pay to ship it back since there was nothing mechanically wrong with it. I was asked to send them a picture. I never took it out of the box. They still said no. Unbelievable and cheap. I painted it the color i wanted...thiz site needs shut down.

Poor quality products and horrible customer service. I’ve been trying to get a refund for several days and am experiencing the same issues as other customers. They’re offering me $15 compensation for a $160 chair and insist that if the chair is not broken that I should just use it.

This company is a joke. I received a damaged item and they refuse to let me return it, replace it, or refund me. They kept trying to give me a scratch repair cream, when I told them multiple times the item had a dent (not a scratch). They are based in China, so it takes at least 24 hrs for them to get back to you each time. Not to mention, the desk I received is terrible quality. One of the shelves did not have the proper holes drilled into it so it sat at a 45 degree angle- how is this useful to store anything on? Now I am stuck with a damaged and poor quality $200 desk. Do yourself a favor and do not buy from them.

I am sorry to say that all the reviews below are exactly what I am experiencing extremely poor customer service . Yes the get a “0” star And this is my first ever writing a review. I ordered a white chair when he came it was off-white/yellow I emailed them stating them that it was the incorrect color- they acknowledged it I had been an off white/ yellow. I asked for return information all they sent me was a picture of the white chair . Next contact was again 24 hours later requesting to return/ exchange and they made offer of $15 for compensation. I again emailed them and declined their offer. I paid $170 for the chair that wasn’t the greatest chair that I expected meanwhile, yes it takes 24 hours to get a Response. I googled trying to find an address or phone number some thing to contact them and all I could find was the customer service email. Site showed that they came from California but really, yes it is from China, had I known I would not have purchased it. Their site says that you need a return number inorder to return. I am still waiting to see what’s next. I did offer to return it and buy the white one I originally ordered hoping to get them to respond. Then I just found these reviews. I will donate the chair to a local shelter. I would not want someone to have to pay for it even in a thrift store. Lesson learned do not buy from this website Vengeance is the Lords! He will right the wrongs being done.

If I could give them zero stars I would. My boyfriend bought me a desk for $160. When it arrived we found that the material was cheap and damaged, we didn't have all the hardware needed and the instructions were all in Chinese. We were extremely disappointed. When we tried to return it, they kept bargaining with us and tried to offer us $30. We continued to push back until they told us the most they would refund us was $60 or they would ship the damaged parts to us. DO NOT BUY FROM THIS COMPANY. Don't waste your money. Read the reviews before you make a decision.