DAVID SIMSON Reviews | Read Customer Reviews of davidsimson.com

DAVID SIMSON Reviews | Read Customer Reviews of davidsimson.com

DAVID SIMSON reviews

Showing 83 reviews with 5 stars · Clear filters

Sebastian M.
Sep 27, 2023
Happy bride
Happy bride, happy man. To be honest, my girlfriend -now fiancée- sent me the link of your website. I already knew her finger size and her taste. The purchase process was simple, and the delivery arrived as expected. I have a happy fiancée, loving her ring and planning her wedding!
Response from DAVID SIMSONFeb 20, 2024
We're truly delighted to hear how much you love the ring! Your satisfaction is our ultimate goal, and we're glad that our services met your expectations. Enjoy wearing your stunning ring, and thank you for choosing us!
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Cayce C.
Sep 23, 2023
David is phenomenal
David is phenomenal. Had a very minor issue with my ring and he sent me a new one, free of charge. Incredible customer service and craftsmanship.
Response from DAVID SIMSONFeb 20, 2024
Thank you for your message. We continuously strive to improve ourselves to provide you with better service and quality. We assure you that every time you purchase with us, you will have a better experience than your last.
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Anthony L.
Sep 15, 2023
Pleasantly surprised
Product came before it was estimated to be at my place. Beautiful product. First time making a purchase online like this and was pleasantly surprised.
Response from DAVID SIMSONFeb 20, 2024
We're truly delighted to hear how much you love the ring! Your satisfaction is our ultimate goal, and we're glad that our services met your expectations. Enjoy wearing your stunning ring, and thank you for choosing us!
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Andy
Aug 8, 2023
great ring and was delivered quickly
great ring and was delivered quickly. they reached out to confirm the ring size but still sent the wrong size. other than the size mistake, everything was great. later after i reached out to them, they offered to resize the ring or pay for the costs to get resized. they are very helpful and respectable jeweler.
Response from DAVID SIMSONAug 25, 2023
Thank you for your feedback! We're delighted that you loved the ring and the swift delivery. We're truly sorry about the size mix-up, but we're glad we could offer solutions to rectify the situation. Your satisfaction is our priority, and we greatly appreciate your understanding. If you ever need any assistance in the future, don't hesitate to reach out. We're here to help, and we value your support as a respected customer.
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Logan
Aug 3, 2023
Customer service is great
Customer service is great
Response from DAVID SIMSONAug 25, 2023
Thank you for your kind words! We're thrilled to hear that you had a positive experience with our customer service. If you have any more questions or need assistance in the future, feel free to reach out. Your satisfaction is our top priority, and we're here to help anytime you need us.
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Christopher K.
Aug 2, 2023
Easy to work with
They helped me create the custom ring exactly how I wanted it and made sure I was happy with it. They went out of their way to make sure I was updated whenever I had any questions and helped me track the ring the whole way.
Response from DAVID SIMSONAug 25, 2023
We're delighted to know that we could bring your custom ring vision to life and that you're satisfied with the final result. Our team is dedicated to providing excellent service and keeping you informed every step of the way. If you ever need assistance or have more ideas for unique creations, don't hesitate to reach out. Your happiness is our reward, and we look forward to serving you again in the future!
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LF
Jul 19, 2023
Quick responses to any questions
Quick responses to any questions, gorgeous products and speedy delivery, even overseas.
Response from DAVID SIMSONAug 25, 2023
Thank you for your kind words! We're thrilled that you found our products stunning and our service efficient, even for international deliveries. We always strive to provide quick and helpful responses to ensure your shopping experience is smooth and enjoyable. If you have any more questions or need assistance in the future, please feel free to reach out. Your satisfaction is our priority, and we're here to make your jewelry journey exceptional!
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Maddox M.
Jul 17, 2023
It was everything she wanted and more
It was everything she wanted and more. The ring is beautiful, and blew her away. I couldnt have asked for a better ring, and the customer service was great. Shipped super fast and got here in 4 days of ordering (i did pay to have it rushed) but it was so worth it!
Response from DAVID SIMSONAug 25, 2023
We're absolutely delighted to hear that the ring exceeded your expectations and made a lasting impression on her! It's heartwarming to know that our efforts in creating beautiful jewelry and providing excellent customer service have brought you such joy. We understand the significance of your special moments, and we're honored to have played a part in making them even more memorable. Thank you for choosing us and for your kind words. If you ever need assistance in the future, please don't hesitate to reach out. Wishing you both a lifetime of happiness together!
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