DashtrackReviews of dashtrack.net

A very well made site, normally I don't fall for fake setups, but for some reason I was looking around for a dual dash cam for my job as a taxi driver. I came across the site and saw the reviews and logo imprinted on their dash cam model. Turns out it's a knock-off brand from China. The same dash cam you can purchase on Amazon for less than £40, whereas Dashtrack's is over £80. No customer service line to reach. Their refund policy states that you must return still in it's boxed untouched. It's an absolute sham and unfortunately I'm not sure there's even a way to get your money back. If you have purchased one, please report it to your country's trade ombudsman.

Send a complaint email 3 weeks ago after multiple issues with camera and have tried to contact multiple times but as soon as you’ve paid them they don’t care

Complete lack of after sales support. Online chat ignored. Phone not answered. E-mails not replied to. This Series 8 dashcam will not work through a USB-C output and I have asked a simple question regarding the true output of the device (as the data on the website differs from the manual supplied, which also raises concern). Have tried 4 different converters and none will work. This is not mentioned anywhere on the website. If you don't have a 12V socket in your car, be wary of purchasing the Series 8 dashcam. I attempted to contact Dashtrack, but as above, this is not possible. I cannot comment on the dashcam performance itself, for the previously mentioned reason, but I can point out that the rear camera is identical to any generic OEM rear camera that you get on any other low cost dashcam. My low review isn't for the item purchased itself (these things happen and there's likely a resolve) but for the absolute non-existent customer support. There is a 30-day returns policy if you're not happy after purchasing, but unfortunately this involves making contact with Dashtrack, through the e-mail address that they don't respond to.