DancebitReviews of dancebit.app

Just been scammed out of £142!! Signed up to a free trial in November 2024, never once caught sight of me being billed such a ridiculous amount thereafter. When I’ve gone into the app tonight I saw a subscription button, hit that and apparently I was in a subscription and that they would be charging me another £142 in May… for what, there is no way any fitness app is worth this kind of money. I have emailed them but I have also raised this with PayPal.. weird thing is I used Apple Pay for the free subscription, yet they have taken £142 via PayPal and from my bank account! If PayPal don’t resolve this, I’m contacting my bank directly. Avoid at all costs, wish I had come here before signing up to any free trial. Annoyed at myself!

I signed up through an Apple subscription. I canceled it. The trial period ended, but then I was charged $150+ but NOT through Apple!! Dancebit charged me directly even though I never signed up through their website. Apparently you ALSO have to cancel on the dancebit website, but nobody told me that. Normally you cancel the subscription through Apple and you’re done. I asked for a refund from Dancebit and they NEVER responded. Absolutely abusive and manipulative.

This company gave me a months trial at reduced rate then without warning charged me £94 for the next month. Cancellation details are very hard to find and customer service is nonexistent. DO NOT TRUST DO NOT USE

I signed up for a one week dance app and paid the £6 for it on 25 January. I have not been able to use the software as I have been very ill. imagine my surprise when I was debited for £94.75 on 1 Feb. I immediately sent them an email saying I did not sign up for this and please refund my money immediately. Then I saw a cancellation for subscription tab so I clicked that as well and cancelled my ‘subscription’. I get an email from them on 2 February saying they can’t refund my payment but will not debit me again!! However I can have 6 months free subscription instead. I did not want the first month never mind 6 months. Unbelievable attitude, apparently they can’t refund subscriptions. If they were totally above board and valued their reputation they would have asked first if I wanted to make further use of their app. Secondly, they would have refunded my money. Not a great experience - stay far away. Update: 3 February. I have received my full refund, think Monzo sorted it out, although the parent company of Dance-bit said they would refund.

Unscrupulous company. Paid an initial £24 to try this app but they were very persistent in trying to get to extend this I told them.numerous times I did not want to extend this so thought this was the end of it until I noticed today they have taken! £56 from my account without my agreement I told them I have not used the app as I have became ill but they still say they will not refund me I am.now overdrawn and cannot afford this. I am so stressed and keep crying as don't know whst to do I've contacted my bank so pray they help me Please do not get drawn into this

The initial subscription is reasonable but then they take an excessive payment less than a month later. Emails initially ignored and a refund refused but they did then agree to refund. Just be aware of the small print.

Terrible billing practices - sign up for 7 days free billed 127 end of the week, I had an active account they started billing twice. This app is confusing accounts hard to delete. Don’t use

Ze krijgen van mij niet eens 1 ster! Ik heb m'n abonnement gecancelled maar ze hebben vandaag wel €157,35 van mijn creditcard gehaald. En als ik het opnieuw wil opzeggen wordt mijn emailadres niet herkend en lukt dat dus niet.