DancebitReviews of dancebit.app

Dancebit advertised themselves to me as a way to get fit with ballet. The ad even had a picture of pointe shoes. There was absolutely no ballet dancing, so I was disappointed. But I tried it anyway and completed their 28 Day challenge. Despite sending multiple screenshots from their app to prove I danced every day, their customer service just said nope and refused to provide the reward. I asked them to explain why their app shows that I did complete the program, but they chose not to communicate with me. I did not feel the workouts were helpful in reaching my goals. Everything about this company is false advertising. I cancelled my subscription before I even finished the introductory three months

Avoid DanceBit at all costs. This app has intentionally misleading billing practices. I was charged a total of £367 over 4 months — including several £104.22 payments — without clear consent, warnings, or any transparency about what I was signing up for. They started with small charges (£9.47, £18.95), then escalated to massive monthly deductions. At no point was I told I was being moved to a premium tier. Only after I cancelled did they offer me the exact same plan for £94 for SIX months, proving how inflated the pricing was. They refunded just one payment and refused to return the rest — despite clear proof, a timeline of charges, and a completely inconsistent payment history. Their support responses are scripted, evasive, and rely on vague “you agreed to it” defences. I never knowingly agreed to pay £104 a month. I’ve submitted a chargeback and will be reporting them to Trading Standards. I strongly advise anyone who’s ever downloaded this app to check their bank statements — you may have been charged without even realising. This isn’t poor service — it’s predatory. What they’re doing is unethical, manipulative, and potentially illegal.

Absolute joke - signed up for a single month and they’ve now put me on a premium subscription for £94 a month without my consent - now trying to say they will not refund. Stay far away from this fraudulent company.

SCAM how are they allowed to get away with it I paid what I thought was a one off payment for a month. They have then been taking £94.45 from PayPal. I'm furious. I just hope PayPal can help but looks like they haven't help other people. If I don't get any joy I will close the account with PayPal too

Absolutely and completely a fraud - don’t go anywhere near this company! I am out a LOT of money even though I never actually wanted to subscribe, and their customer service did nothing and won’t refund the money even though we spoke with them by phone and by email. I would not recommend this company to ANYONE - as a matter of fact, as of now I will leave multiple negative reviews on as many platforms as I can, will contact authorities, and will tell friends to stay clear of this company. Not that they care, but I’m deeply disappointed in a company that would take advantage of people in this way; clearly I’m not alone in this experience. Stay clear of them!

A Deceptive and Disturbing Experience - Consumers Beware of Dancebit My experience with this company has been deeply troubling. I signed up for what was advertised as a $20 fitness app and canceled within four days via email to their support team. Despite this, the company charged my PayPal account $325 over the following six months. On reaching out the second time, I received written confirmation from their official support email (support@dancebit) stating that my subscription had been cancelled! When I discovered the unauthorized charges and filed a complaint with PayPal -submitting evidence of my original cancellation-the funds were "provisionally credited." However, shortly thereafter, I received a series of phishing emails, which only ceased once the company managed to fabricate records and have PayPal reverse its initial decision. This behavior appeared both vindictive and manipulative. I find it deeply disappointing that PayPal sided with the vendor, despite having clear documentation from me and refusing to share any communication they had with the company. I have since closed my PayPal account and reported this matter to the State Attorney General, urging a formal investigation. I’ve also informed Apple to review the app’s compliance. I encourage others who have faced similar issues to file official complaints - only collective action will help curb such unlawful practices in the online world.

I would NOT recommend anyone to join this it is a SCAM. I paid £6.62 for 1 week then they have taken £106.74 from my PayPal. I also never signed up for anything. Now fighting for a refund 😡

I did the 'trial' period and didnt realise that I would have to cancel. I had not agreed to any subscription other than the trial. Or so I thought. Today I got notified that they had tried to take £104.22 from my account. I bank with Chase and luckily they notify when a payment is pending so I was able to cancel. I sent a message and they have refunded me the full amount. For info Dancebit is owned by Gismart Limited based in London, MIHAYLOVA, Snejanka Atanassova Correspondence address 151 Wardour Street, London, England, W1F 8WE Role Active Director Date of birth February 1978 Appointed on 1 May 2025 Nationality British Country of residence England Occupation Financial Controller email address for support is: support(at)dance-bit.com might help some of you