Danbury MintReviews of danburymint.com

I have received two products from Danbury mint. In which I did not order, I have sent them back. It’s been over a month now and they still haven’t reimburse me for the money they took out of my account. I would not recommend doing business with this company. Every time I talk to him. I get to run around telling me I need to be patient.

They sent out a mailer that suggested my dad should give me his daughter a wife gift 🤢🤮 Do not support this company if they think this is a good business practice or they don't even do enough research to tell the difference between a person's wife and daughter

Ordered a couple sale coins, they charged the card, life went on for a couple days ...then I got a notification they tried to charge again. Come to find out I was enrolled in some auto shipment pay crap. The first coins hadn't even shipped. I called customer support and spoke to a woman who tried to tell me they didn't take the money from my account yet..bs ..anyways she wasn't concerned at all with double billing before the order even shipped, just wanted a card to charge. Became rude and cancelled the order when I refused to put a card on file after I already paid. It's a bait and switch. Watch your wallet folks.

Checked my bank account and saw that they charged my card for $48 and some change for something. I haven't ordered anything from them in a very long time, i can't even remember when, really. So I called them and the man stated that I made an order on May 20th, 2025 from them for an initial amount (I can't remember how much, it wasn't a lot) and that it was an "open subscription" for two things. I told him to cancel the transaction. I stated i was going to have my bank investigate this and immediately tried his best to get me off the phone and then hung up on me. So I contacted my bank and they checked my past transactions, and I have nothing from May from Danbury at all. Checked all my other purchasing institutions and they also had nothing from Danbury in May at all. I checked my emails, nothing from Danbury. So now I am stuck without that money, waiting to see if they actually canceled the pending transaction on my account. Buyers beware! These guys will hit you for charges on things you have not bought. They are nothing but fraudsters acting as a legitimate entity. If that money does not return to my account, I will be filing a case with the United States department of internal consumer affairs in regards to this matter.

Horrible experience trying to reach this company via the customer service phone number and the email address. After placing an order, my credit card was charged and nothing was sent out. I was not able to reach anyone for help by both their phone number and email address. On top of not being able to reach anyone, last night, about a month and a half after my initial purchase, my Amex was charged $105.95, and I didn’t make a purchase on this website.

What dreadful quality and disgraceful customer service. Earing fell apart first time worn. There customer service is none existent. Would never purchase or recommend them at all. Dreadful company

Ordered a set of charm bracelets. Upon opening the package I lifted one bracelet out that was broken, with the pieces scattering all over. Including postage I paid over £100 for this - just a heap of rubbish! 1) It seems they are selling cheap tatt at inflated prices 2) Where is their quality control? They promised to send a return label but have not yet done so. Danbury Mint, if you are reading this, it refers to Order JYF201. Where is my returns label!? BEWARE!

Just received the advertised Kennedy half dollar and find out that I will now receive 2 coins a month which I didn’t agree to. They keep your account details and charge you each month without your permission. On speaking to them they don’t care what they do as long as they get your money.Keep away from this company.