Afi L.
Dallas Plumbing & Air Pros Scam
I have used Dallas Plumbing & Air Pros. LLC in the past, and really did not have an issue till this last time. I had a leaking toilet that they came out to fix on 5/9/2025. They replaced a Toilet Fill valve and the flapper/tip lever for $418.00. If that's overpriced so be it. However that is not my issue, the tech asked me if I was having any other issues that he could address for me while he was there. I mentioned to him that I was hearing a gurgling sound from my island sink when I turned on the water in my kitchen sink. The technician went under the house and told me there was a backup and he needed his supervisor to come out and assess. The supervisor came back the next week and told me my pipes needed to be replaced and that I had two options: I could opt for replacing just the bad piece for $4000.00 (four thousand dollars) or the entire pipes for $16,000.00 (sixteen thousand dollars)! Yes you heard right. Since then I have gotten 5 texts from their office asking if I want to move ahead with my "project". One even asked if I needed financing for the project!!! To make a long story short, I called another very reputable local plumbing company that has been around for years, to assess and give me another opinion. They came out today, 6/9/2025, augured my pipes, unclogged the drain, cleaned the pipes out at charged me $150.00 (one hundred & fifty dollars). I am appalled at the thievery that is going on at Dallas Plumbing & Air Pros LLC. They are running a racket and should be ashamed of themselves. Do NOT use them. PERIOD!