DailyVita, LLCReviews of dailyvita.com

I placed an order with DailyVita in early June 2026. Unfortunately, the package was ultimately refused by Canadian customs, which I understand was outside of DailyVita's direct control. What disappointed me was how the situation was handled. For weeks, my order status on the DailyVita website continued to say that my package was "on the way," so I had no reason to believe there was a problem. I was never proactively notified that the shipment had been refused or was being returned. I only found out after contacting customer service myself a number of times to ask why my order had not arrived. DailyVita advised that they will refund the products only after the package is returned to them, but they refused to refund the shipping charge even though I never received my order. I was also given no estimated timeline for when my refund will be processed. Considering it has already taken nearly two months for the package to travel toward Canada, I have no idea how long it may take to be returned before my refund is issued. I understand that companies have policies regarding international shipments, but I believe good customer service also means communicating proactively, providing realistic updates and treating customers fairly when circumstances are beyond their control. In this case, I felt the entire burden was placed on me. This is karma for ordering American. I almost never buy American, but couldn't get my medication elsewhere. Because of this experience, I won't be ordering from DailyVita again, and I would encourage international customers to carefully consider the risks before placing an order.

I made an order 2025102788 on 4/5/2026 I am still waiting I tried few times to call them They never call back

They do not seem to be very interested in the actual customer. Don't deliver as promised and blame everyone except themselves. Belligerent "customer service" rep. wasted a lot of my time trying to tell me why they are "right" and everyone else "wrong". This purchase was not worth the aggravation of dealing with this company.

The reason why I made my purchase with this company online because it's high reviews on various websites. So I made my first purchase with this company on June 1st. I didn't hear anything after 7 days. So I emailed the company twice and left a voicemail requesting for a order status update and a tracking number. No one replied, called back or picked up their phone. I started getting very concerned, I made more researches still a lot of websites gave it very high reviews except one website, one star out of five. It was like that's the only website had victims like me, no one answered their emails, didn't receive the order and merchandise arrived in very bad condition. At that point, I emailed this company and asked to cancel my order for a refund 11 days after my purchase. Same, no reply. I had to contact my credit card company to cancel the transaction. The day after I contacted my bank, Daily Vita emailed me saying my bank marked them as fraud, and they asked me to send them a picture of my credit card and my credit card statement. I refused. After 13days, I finally got my refund. It showed this company does have people read emails and has ability to contact customer. However, they either do not care about the customer or doing something suspicious. Now I feel all the 5 star reviews are very questionable.