Thakur D.
SubjectFinal Escalation – Unresolved Withdrawal of INR 20,000 Despite Repeated Assurances
I am extremely disappointed with the way my withdrawal issue has been handled. For several days, I have received repeated assurances from different support agents that my case has been escalated, prioritized, and under review. I have also submitted every document requested, including my bank statement, passbook, account details, and all other required information. Despite this, my withdrawal of INR 20,000, which was marked as "Successful" on 23/06/2026, has still not been credited to my bank account. Your team has repeatedly provided the same responses without any actual resolution. This is causing unnecessary financial loss, inconvenience, and mental stress. I request a final written confirmation from your Payment Partner confirming where the funds were credited, along with complete proof of the transaction. If the amount was credited successfully, kindly provide verifiable evidence. If not, the withdrawal amount must be credited to my bank account immediately. If this issue is not resolved without further delay, I will continue to pursue the matter through the appropriate complaint and legal channels, along with all supporting email records and documents. I expect an immediate response and a final resolution. Username: Deepakthakur76 Withdrawal Amount: ₹20,000 Withdrawal Date: 23/06/2026 Status: Successful (Amount Not Received) UTR: 616791034701 Ticket ID: 1114763 Passbook details (KUSHAL / A/c No. 65177587491 / IFSC SBIN0050554) Regards Deepak Username Deepakthakur76




