Daedalus Books and MusicReviews of daedalusbooks.com

My brother-in-law ordered an electronic gift card that was to be emailed within 2 days. The gift card has never been received and it appears that Dadaelus just stole the money. Their "customer service" in a 3rd world country is useless, as is their corporate office in Ohio. I liked this entity, and had no problems with ordering books over the past 3-4 years. But when a dispute arises, they clearly they have no interest in trying to resolve it.

UPDATE: The missing items arrived today, completely unexpected as there was ZERO communication from the company. The box was so sloppily held together (one side of the box was missing and was simply multiple layers of clear shipping tape), that I feared the books would be damaged, but luckily that was not the case. Way too stressful of experience to ever consider shopping with them again. ORIGINAL POST: I gave this company a second chance, hoping above hope they had gotten their act together, but I was wrong. I placed an order DEC 21st. It arrived a week later, but only half the items I ordered were in the box. The rest of the box was filled with someone else's order. I called, and they said they would send me the missing items. They provided me with a new order number. I never received any emails about the new order. I called several times over the next few days and was given a different story every time. I'll not go into further details, as it will just infuriate me further. Suffice it to say that they just make things up. Dadedalusbooks used to be a top-quality company. I ordered dozens of books from them over the years, going way way back to the 90s. I think they have a great concept, but it is so poorly executed from top to bottom at this point, that they might as well throw up their hands in surrender. I know I am.