Lorena López F.
I would not recommend
This is a personal experience and I hope it's not the general rule for everyone else. I shopped for a dress online that was on final sale. Their return policy states that items on final sale can't be refunded and I was completely aware of that. However, the item in the picture looked absolutely nothing like the item that came to my door. For a brand that's so hyped on social media, goes to fashion week, and sells dresses for 500 dollars I found that the quality of what I bought was poor. The dress I bought was a light blue dress titled Clara Organza Dress, looked light blue on the picture. What I received was a dress made of 100% polyester fabric in a opaque turquoise color that's cero flattering and quite cheap-looking. The shipping box came all messed up and with just the dress in a plastic wrap. I would have expected way more for such a brand. When I reached out to customer service for the return, of course, they denied it because of the return policy but I would have expected at least some responsability on their side considering how important it is to be consistent with that you show in pictures and what it looks like in reality. Surprisingly the customer service did replied in time. I wouldn't recommend based on my experience and what I received and I hope this review helps other people in the future.