Custom Lux PCsReviews of customluxpcs.com

Patrick at Custom Lux was a great pleasure to work with! Those guys built me and amazing top notch custom gaming PC….it’s beautiful! I’m local so he delivered it and set it up for me.

Good customer service

What a wonderful experience it's been! Very knowledgeable about all aspects of computers and was able to assist me with several issues that I created myself. Overall it was a wonderful experience and I highly recommend going through this company for any of your custom computer needs.

I had a great experience. The whole process was fast and smooth from start to finish. They helped me with everything, from choosing the right components to making sure everything was set up perfectly. Their customer service is amazing—very responsive, patient, and knowledgeable. They answered all my questions and made the entire experience stress-free. The final build turned out exactly how I wanted, clean and professional. I would definitely recommend them to anyone looking for a reliable and easy PC building experience.

I used for a month already and it works great! Before delivery, they asked what OS to install and added Debian for me, including Nvidia drivers which saved me time. The only issue was the WIFI 7 onboard card which doesn't have a good driver for Debian, so I ended up getting as advised a NETGEAR Nighthawk WiFi 6E USB 3.0 Adapter (A8000) - AXE3000 Tri-Band Wireless Gigabit Speed (Up to 3Gbps). The external Wifi works great. Having tried some LLM serving workloads on this machine, I got around 5% better tok/s than the equivalent Vast.ai machine. (For example Qwen 3.5 27b dense model can be served with 60-80 tok/s with the correct config, and maybe even faster once they fix VLLM bugs).

I had specific needs for a computer that would dual boot on different drives, have capability for a local LLM with both 64 GB RAM and some VRAM. In the past I would buy a common brand and make modifications but now I decided to minimize the DIY and have a unit that would meet my needs from the beginning and not worry about potential incompatibilities. After looking and talking around I came up with Custom Lux PCs and was able to talk/text with Pat. He was accommodating in what I wanted with the my financial constraints and made the appropriate additions and changes. It was assembled, the software was installed and tested and then it was sent to me in a timely fashion. On receiving the well packed box, I unpacked it, did the preps and plugged it in and turned it on. It came right up and I started using it. No problems and I am certainly happy with the whole process. When the need to upgrade comes it will definitely be with Pat at Custom Lux PCs.

Huge shoutout to Custom Lux PC! I originally ordered a build with an i7 and a 5060, but they went above and beyond by upgrading me to an i9-12900K at no extra charge. The build quality is top-tier, the cable management is clean, and the RGB looks fantastic in my workspace. It’s rare to find a company that prioritizes the customer experience like this. If you’re looking for a high-performance custom rig, look no further."

I’m so grateful to have worked with Custom Lux! He consulted with me, helped me get a build that works in my budget. The computer was expertly shipped, and it’s been running perfectly. Every part of the experience was smooth, well-communicated, and supported. I appreciate that even when I was setting things up, he helped me, making sure I had everything correct. I’m so happy with the computer I got, and it’s done everything I’ve put it through exceptionally well.