CUSTOMA2Z Reviews | Read Customer Reviews of customa2z.com

CUSTOMA2ZReviews of customa2z.com

4.2199 reviews
Clothing & Underwear
2220 Otay Lakes Road, Suite 502, Chula Vista, California

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CUSTOMA2Z

About CUSTOMA2Z

WHERE YOU CAN MAKE IT YOURS!- CUSTOMA2Z - We are a young, dynamic, and vibrant business in the made-to-order field - make it yours with hundreds of personalized products with up-to-date styles, choices, sizes, and colors.- Our products are design customizable products, you can choose the options you want. Our products are printed, made and shipped from US by DreamShip Inc.- Established in September 2019, CUSTOMA2Z says NO to mass production and aims at meeting each customer’s specific requirements. That explains why after only 1 year of establishment and development, we have sold over 50,000 products, reaching 20,000 customers. 92% of our customers have expressed their satisfaction with the quality of our products, of which up to 40% of customers decide to return for the second purchase and more.- Time is money and at CUSTOMA2Z, we have tried our best to develop a user-centered website to provide customers with the best and safest online shopping experience.- CUSTOMA2Z distributes its goods to more than 180 countries around the world with even faster service to countries like the USA, Canada, New Zealand, Australia, Europe, and some Asian countries. However, all of the products are made-to-order, so it takes 3-4 days to manufacture and proceed with the orders. Afterward, it takes another 5-10 business days for delivery. So please be patient with us because we would like to bring nothing but the best products to our beloved customers.We are currently in a close partnership with Paypal, Stripe, Google, Facebook and Dreamship Inc. Our payment system utilizes the security of customer information from Paypal, Stripe, Mastercard, and VISA. Please feel secure while experiencing your online shopping with CUSTOMA2Z.We have one goal and that is to make CUSTOMA2Z the best online shopping destination for you!

CUSTOMA2Z (customa2z.com) has 199 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.

Also known as: customa2z.com
Website: customa2z.com
Category: Clothing & Underwear
Location: Chula Vista, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 55% of reviews.
Latest: Most recent review: July 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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CUSTOMA2Z reviews

Showing 35 reviews with 1 star · Clear filters

izz Hipp G.
Jun 22, 2021
I cannot get a straight answer
I cannot get a straight answer nor a contact number from this company. I have received a tracking number finally but for 5 days now its said in pretransit and you cannot get the tracking to work here on the site itself. I'm continuing to email and wait for a response with a phone number from them. I bought the dogfather Hoodie sweatshirt for Father's day....at first they told me it was made I just needed to confirm my address...then it was there was a transit issue...now they've gone silent. I want my $54 dollars back ! I've seen several say its a scam. I hope it gets resolved and that isn't true.
Response from CUSTOMA2ZJun 23, 2021
Thanks for spending time sharing with us about your unsatisfied experience. We truly understand how disapointed you are when you can not give the best gift for your beloved ones on such a special ocassion. Please accept our sincere apologize and give us an opportunity to resolve your concerns and earn your continued trust. We would be grateful if you can direct us at [email protected] with the title "Trustpilot_[The order number]". Looking forward to hearing from you soon.
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CeeCee S.
Jun 19, 2021
CustomA2Z is a SCAM!!
Lesson learned...I should have read these reviews before buying via Instagram. I was so excited to order a Father’s Day t-shirt. Via email, CustomA2Z claims it was already shipped on June 12th and advised me to use the link to track package status. The link is to DHL. DHL confirmed only a packing slip was created but no package was ever dropped off. After learning this, I sent several follow up emails to customer support addressing this and there has been no response. I am going to make a claim via PayPal. This is obviously a SCAM and FRAUD!!! So disappointing...
Response from CUSTOMA2ZJun 22, 2021
Thanks for spending time sharing with us about your unsatisfied experience. We truly understand how disapointed you are when you can not give the best gift for your beloved ones on such a special ocassion. Please accept our sincere apologize and give us an opportunity to resolve your concerns and earn your continous trust. We would be grateful if you can provide us with additional details regarding your unhappy experience via [email protected]. Looking forward to hearing from you soon.
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Kat K.
Jun 9, 2021
Facebook buyers beware of this company
Placed an order for a customized fathers day t shirt on May 17th. Got a response with an order number. Checked status of order on June 9th and see the order does not exist. Looks like a scam. Also - policy (fine print) states "no refunds" just a gift card (where you can try to buy more from them). I will take this up with paypal as they seem like they are very shady and operate from somewhere outside of the U.S.
Response from CUSTOMA2ZJun 22, 2021
Dear Kat, We apologize for our failure to serve you well which caused you to encounter such a worse experience. Could you please email us via [email protected] title "Trustpilot_[The order number]" regarding your issue so we can propose a solution? Looking forward to hearing from you.
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gladys
May 25, 2021
Saw them on fb and thought the custom…
Saw them on fb and thought the custom mask were awesome. However, paid and never received the product. I tried tracking the number they had given me and not found. They should be tracked down and locked up for taking hard working people's money!
Response from CUSTOMA2ZJun 22, 2021
Dear Gladys, We deeply apologize for your undelivered order and we are aware that we have to take responsibility for this issue. Therefore, we would like to propose an effective solution which can appease your feeling and save your time. We would be grateful if you can provide us with additional details regarding your unhappy experience via [email protected]. Looking forward to hearing from you soon.
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Deb
Apr 25, 2021
Customa2z IS A FRAUD & SCAM Don't order from them..they are…
Don't order from them..they are deceitful!! I hope if you made the mistake I did at least you paid via PayPal! It is Not a company in the USA as they claim! Fraud FRAUD FRAUD FRAUD FRAUD DO NOT PURCHASE ANYTHING FROM Customa2z THEY ARE A FRAUD & SCAM!!!
Response from CUSTOMA2ZJun 22, 2021
Dear Deb, We apologize for our failure to serve you well which caused you to encounter such a worse experience. Could you please email us via [email protected] with futher information about your issue so we can propose a solution? Looking forward to hearing from you.
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Beverly Shotzberger H.
Apr 6, 2021
Overpriced piece of crap
Overpriced piece of crap. Yes cute pictures but so very cheap. I don't think it will even function as a face mask.
Response from CUSTOMA2ZJun 22, 2021
Thank you for reaching out, we are so sorry for the your unhappy shopping experience. We truly understand how it can be frustrating when receiving an item that does not meet your expectations. We truly want to listen to your problem, please send us an email via [email protected] and give us a chance to make it right. Looking forward to hearing from you soon
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Nro O.
Nov 30, 2020
SCAM!
If I could give this company a 0 star, I would. this is a SCAM!! I ordered a canvas on this site and I paid $26 and some change and instead they sent me a face mask! why in the world would I pay $26 for a cheap facemark, I know I did not order a facemask but they changed my order for me. and there is no way of contacting them, they only way I was able to do so was through PayPal and they took 3 weeks to respond back to me.. DON'T BUY FROM THIS COMPANY AND SAVE YOURSELF A HASSLE.
Response from CUSTOMA2ZNov 30, 2020
Hi Nro O, First of all, thank you for shopping with us. We are apologize for any inconvenience you must faced. We took screenshot pictures of your order on our system for your checking. As you can see, your item is a mask, not canvas picture. Our canvas cost $54.99 per one item. you can recheck on our website: https://customa2z.com/collections/canvas-poster Once again, thank you. Best Regards,
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Sandra Spencer L.
Nov 24, 2020
Guess what this product is not even…
Guess what this product is not even made in the USA..saw on my bank account a transaction from Australia.. and an international fee for the transaction too! Still haven't received my shirt!! Don't order from them..they are deceitful!!
Response from CUSTOMA2ZJun 22, 2021
We deeply apologize for your undelivered order and we are aware that we have to take responsibility for this issue. Therefore, we would like to propose an effective solution which can appease your feeling and save your time. Please direct us at [email protected] with the title "Trustpilot_[The order number]" regarding your issue. Looking forward to hearing from you soon.
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