Curvy SenseReviews of curvysense.com

Refund policy is non existent…. They only give you store credit and you have to pay for shipping to return the item to get store credit. I have never experienced a store to have these business practices.

Curvy Sense has awful customer service. First of all they don’t offer refunds. You can only get a store credit. Then they have to review and accept your refund request. I called and just asked, “Can I get a refund, instead of a credit?” The CS representative just said, “NOPE!” And that was it... I have never experienced anything like this. This is my first and last time ordering from them.

My review is a 1star for one big reason- the return policy. I received 2 dresses that I like a lot and a dress and a top that I hated. My solution- return the 2 horrible items. Well, they company doesn’t simply return it has to review and approve your request which is super odd, especially considering I had put in for the return within a week of receiving the order. You have to pay for the return shipping yourself which in most civilized countries is illegal and then the company only leaves you with an option of store credit. It’s a pity. I would have loved to order more but I think they need to get their customer service together first.

Horrible quality clothes. Have sent numerous emails to customer service regarding returning the clothes and have not received a single response.Very very disappointed will not be purchasing from again. Do not waste your time or money because it looks like I won’t be getting either back.

My first experience to shop with them and itvdidnt turn out the way I wanted it to. I ordered one item a month ago and they are saying it's the USPS problem the reason why I haven't received my package. Its very poor business. They haven't tried contacting me to see if everything was even ok. Never again will I order from them.. No. No. No..

🛑BUYER BEWARE🛑 this company has some very shady practices going in. First off they purchased their followers. 266K followers w little to no engagement on their social pages are the telltale sign. I purchased a face mask I need for work. One day after purchase I was informed that shipping would be delayed 7-10 days, unacceptable! I canceled my order but the company continued to go back and forth with me. At 3:30am EST I receive and email stating my item shipoed (I’m sure this was to satisfy the PayPal requirement) All they did was create a shipping label that hasn’t even been printed. I think this company is a scam, they have an international csr number, are rude and disrespectful in correspondence. Don’t spend money with these ppl they’re deceptive. All the tags are made by women who model for the company. Customer reviews state this company is unacceptable. Research before you purchase because they’re hard up for money and will fight you about your money

I recently ordered a few items from there website but I had problems with the UPS delivery so requested to be returned back. Going on past the 14 day return because upon delivery they have moved and UPS is unable to locate new address for Curvy Sense so of course I am now out $200.00. Do not order product from this site I tried to call but was giving the number was disconnected

They restock returns without checking them and send you items someone else wore without even cleaning them. My most recent order came with 2 items that had clearly been worn before, were dirty, one was broken. I emailed CS to get refunded thinking they would since these were dirty used items, the most they would do was replace them. The replacements came in and are definitely new this time but I questioned whether they clean items or even check them when others return them or just restock them for resale, I got a nasty reply back and was blocked on Fb from leaving any further comments or reviews. I saw another customer complaining about the same and messaged her after they blocked me and she stated she received dirty, torn and clearly worn items with deodorant stains and still smelling of perfume. The company restocks and resells items returned without checking them and is so concerned about negative feedback on their Facebook page that they delete negative reviews and block users. Disappointed is an understatement because everything i bought to date fits and decent price. But I don't want to pay $60-$90 per outfit that someone else wore to the club and sent back. Never again. Ill be taking my business elsewhere and Im seriously upset to do so but seems as they grow, they are getting sloppy