CurtainguessReviews of curtainguess.com

I am writing to formally express my disappointment regarding my recent order. I purchased two crossbody bags, but after waiting over a month, I received items that are clearly not what I ordered. I already responded to your last email by providing photos that show a clear discrepancy between what was advertised and what I received. I have yet to receive any acknowledgment or resolution. Blaming the shipping company does not address the wrong items being sent. This issue lies squarely with your fulfillment process, not the carrier. I am requesting the following: 1. A full refund or the correct items to be sent immediately. 2. A return shipping label for the incorrect items (if required). 3. A clear response within 5 business days or I will have to escalate this through my payment provider and file a complaint with relevant consumer protection agencies. Please address this promptly.

If it was allowed me to give negative stars, I would ordered a bag never received it just kept getting the same email telling me to check with my neighbors in my post office. I told them several times I had already and all they kept doing was telling me to check with the post office and my neighbor neighbors. I’ll just report it to my bank this is a scam website.

This was absolutely the worst service I order 2 knives on 6/1/2025 and received only one on7/13 I reached out to either get the missing one shipped and they offered me $5 I declined they countered with $12 I’m just going to dispute with my bank because they are terrible and take 48 hrs to repo d between replies Don’t waste your money or time with this company

The product, "a super powerful torch" sic, was nothing like the advertising garbage. It was complete rubbish. It was flimsy plastic, with pretty ordinary power, hopeless battery life and failed within weeks. I threw it away so can't return. In any event I don't feel like dealing with people who clearly lie about the products they sell. DO NOT TRUST THESE PEOPLE.

The product advertised wasn't no where near what your address says I could have got that flashlight for $2 at a dollar store I will not be recommending any of my friends or family for the flashlight that doesn't work very well at all

I ordered 2 realistic puppies and they are not what described or what the video showed. Complete knock off and not only that that will not cover the return shipping fee

I ordered two books on December 20, 2024. I was notified they were coming from Ireland after I placed the order. According to tracking # package arrived in USA on January 6, 2025. Tracking number changed and when a package finally arrived on January 21st it was a flat padded envelope and return address was a false address in Texas, 88 miles away. There were no books in the order. Just a few stickers, two silk flowers, two bookmarks, two highlighter pens. Certainly not what I paid for. Very disappointed. Customer service offered me a $4 compensation.

Just a scam! I paid for a surprise book! The video showed a full size book and cute stickers. I got a 4 pg pamphlet of book! I have the address and name of girl that mailed these out and took my money. She must have messed up and put it on shipping label. I just want my money back.