Marah W.
Above and Beyond. Great service!
I recently took a group of 12 to Cuba and the experience with CIT was beyond amazing. From the first phone call with Teresa I knew I had found the right tour operator. She answered all of my questions, attended zoom calls with my travelers and touched base via text and email from the time I booked until after we traveled. Our guide was Ebony and she effortlessly managed our tour and all of its logistics. She even worked with me on adding additional stops and sites. By the end of our tour, everyone had established a bond with her and felt like they were leaving a friend. I’ve been so impressed with CIT that I have two more tour groups scheduled for this year and I’m happy to work with Teresa and Ebony again and again.
Response from Cultural Island Travel - Travel To Cuba LegallyApr 3, 2023
Dear Marah, Thank you so much for taking the time to share your wonderful experience with CIT during your recent trip to Cuba. We are thrilled to hear that you had an amazing time and that your expectations were exceeded from the moment you first contacted us to the end of your tour. It is a pleasure to hear that Teresa provided excellent service and support throughout the planning process, and that Ebony went above and beyond in managing your tour and creating an unforgettable experiences for your group. We are happy to hear that she was able to establish a bond with everyone and made them feel like they were leaving a friend by the end of the trip. We are honored that you have decided to work with us again for your upcoming tour groups, and we look forward to providing you and your travelers with the same level of exceptional service and care. We are grateful for your trust and loyalty in choosing CIT for your travel needs. Thank you once again for choosing CIT and for sharing your positive feedback. We hope to continue creating memorable experiences for you and your groups in the future. Warm regards, The CIT Team




