Culinary DepotReviews of culinarydepotinc.com

knowledgeable customer service

I really do not know what to say except that I lucked out out at this site with the salesperson who picked up the phone when I called. First I knew I was talking to someone from across the river, that New Jersey sound cannot be mistaken. Beth turned out to be a Gal who knew her product and wanted to sell that product. There was none of the traditional "I'll get back to you on that." She had the answers, not only on her product but on her competitors also. I was impressed. Beth answered all my questions about drop off, delivery, shipping time all that boring stuff promptly to my satisfaction so I ordered. Then the world crashed. the stove was delivered only when we unpacked it we found where a fork lift had run a a fork into the front and destroyed the toe kick and gas controls. I called Beth and upon her recommendation sent a bunch of pictures along with a written expilna-tion of the damage. In what surprisingly seemed like no time at all Beth had a replacement on the road. All 900 pounds of it. That Beth, what a Gal! That new stove is now in my new kitchen cooking away. Every one who sees it oohs and aah s to see a stove like mine in a residense. Thank you Culinay Depot, and thank you Beth.

Product as advertised, timely shipping, good value, works exactly as promised.

Our experience with them was grate!!! You get real professional and trusted service. We'r definitely another loyal costumer to stay...

The item was received on time and was easy to assemble and as described

I purchased a pair of dexter high heat turners for work and they held up to my expectations after 2 years no problems with melting only normal surface wear.

Purchasing and delivery were smooth. Bonus the unit arrived faster than anticipated. This is a solid unit that fit our needs and space available, replacing a small dorm refrigerator on the floor with a full size unit in a small alcove.

Great service and great price!