CUDDLYReviews of cuddly.com

Response from CUDDLYSep 30, 2025

Thank you so much for your generosity and kind words. Your compassion for animals makes a real difference, and we’re grateful to have your support in helping those who need it most. We implemented our tip feature to help us cover the cost of financial transactions and CUDDLY's continuing mission to support rescues and shelters around the world. That being said, the tip feature is also 100% optional. You can opt out of tipping by clicking "custom amount" and typing "0". Our friendly customer service team can happily refund your tip for you if you would like! You can reach them at [email protected]

Response from CUDDLYSep 25, 2025

We appreciate your heartfelt support. Every donation allows us to help more animals in need, and knowing you’re part of our mission means the world to us.

Response from CUDDLYSep 25, 2025

Thank you for your thoughtful words and generous heart. It’s because of people like you that we’re able to provide lifesaving help for animals in their toughest moments.

Response from CUDDLYSep 8, 2025

Thank you so much for your generosity and kind words. Your compassion for animals makes a real difference, and we’re grateful to have your support in helping those who need it most.

Response from CUDDLYAug 23, 2025

We’re so grateful for your support and generosity. Your belief in our mission helps make it possible for us to help rescue, care for, and protect animals in need.

Response from CUDDLYAug 20, 2025

Thank you so much for your support! Your generosity helps us provide lifesaving care to animals who need it most, and we’re truly grateful for your trust and kindness.

Response from CUDDLYAug 14, 2025

Hello There, Thank you for reaching out to me with your review! I do apologize for any confusion here, next to the taxes and fees section on our check out page or cart, you will see a + sign. If you click that sign it will let you know what you are being charged, either taxes or fees. CUDDLY applies a transaction fee of $2.99 to help cover our business expenses and fees from our payment processors. We also retain 10% of monetary donations in order to support our ongoing efforts to keep our service free for animal welfare organizations. We also endeavor to ensure their campaigns are successful by providing tools and marketing efforts at zero cost to them. Below is some general info on our sales tax policy! To guarantee the long-term success of our business, uphold our dedication to assisting shelters and rescues, and comply with state laws, donors will be kindly asked to cover any applicable sales tax. Sales tax will not apply to monetary-only donations. This adjustment will play a vital role in enabling us to sustain our support for the animals who depend on your unwavering generosity. The Sales Tax we collect, is dictated by and goes towards the sales tax in the state you are located. Thanks so much for your understanding and support! I want to make sure you feel comfortable donating and using CUDDLY. Please let me know if I can answer any additional questions or be of any further assistance. Have a fantastic day!

Response from CUDDLYAug 14, 2025

Hi there, Peg, I am so sorry making a one time donation on our site is difficult. Our friendly Customer Service Staff can absolutely help in anyway . Please reach out to [email protected] and one of our friendly staff can help support!