CUDDLYReviews of cuddly.com

Response from CUDDLYSep 8, 2022

Hello Allison, Thanks so much for reaching out to me with your concerns. While our content can be intense, by no means are we attempting to share graphic content without warning. This specific case involves a couple who found the cat in the ocean, who filmed the situation as it occurred on their cellphone so they had proof to support their claims to a rescue. As many rescues often ask for photos and videos of the animals in question before surrender. If you'd like to discuss this matter further, please contact me at [email protected] or (562) 430 8191 ext 114.

Response from CUDDLYJun 3, 2022

Hello Melinda, Thanks so much for reaching out with your concerns. CUDDLY has multiple donation prompts and donating monetary funds is one of them. We offer wishlist items to help the rescue provide things for the animal during their recovery that fosters and facilities cannot afford. Toys help boost morale during crate rest, or may be th first toy the animal has ever had and is learning to play, making people more apt to be adopted. There are many things a small gift can do to help, but we also encourage donors to donate how they fit. The monetary prompt donation is located at the bottom of the page. Please feel free to contact me if you need any help donating, or want more information about our platform. My email is [email protected] and my phone number 562-430-8191 ext 114.

Response from CUDDLYFeb 7, 2022

Hi There, Thanks so much for reaching out to us with your concerns. We would love to get in contact with you, as we have a change in customer service and obviously do not want anyone's information on our site who does not consent to such. We also love to go over our protocol that we enforce to ensure there is no fraud on our site as well. I do apologize for any neglect or frustration you have felt on behalf of CUDDLY and would like to ask you if we can do anything to fix this for you. Best, Samantha,

Response from CUDDLYSep 29, 2021

Hi Kathleen. We appreciate you taking the time to express your concerns. All donors have the option to donate monetarily or with wishlist items on our platform. The rescues curate the pets wishlist based off their specific needs. Our donors love to have both options! Please email me at [email protected] if you have any further questions or concerns. Thanks!