Marge
I love what Cuddly does for animals
I love what Cuddly does for animals. What I don’t like is their donation methods. I wanted to donate $25. I ended up paying extra fees and more for a total of $30.53. Not cool!

CUDDLY is a for-good, for-profit organization with a mission to be the champion of animals in need. We do this by directly providing tools and resources to support animal welfare organizations worldwide. The CUDDLY platform empowers animal welfare organizations to create fundraisers and wishlists in order to raise funds and receive donated supplies for animals who desperately need help. In turn, donors from all over the world can make a difference by donating to a specific animal or organization. It is CUDDLY's mission is to help save as many animals through community, innovation, and creativity.
CUDDLY (cuddly.com) has 2,942 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingProfessional Organizations · Rancho Santa Margarita, California
Excellent

Professional Organizations · San Francisco, California
Excellent

Professional Organizations · Santa Barbara, California
Excellent
Professional Organizations · Van Nuys, California
Excellent
Showing 159 reviews with 4 stars · Clear filters
Marge
I love what Cuddly does for animals. What I don’t like is their donation methods. I wanted to donate $25. I ended up paying extra fees and more for a total of $30.53. Not cool!
customer
I appreciate your efforts to help out animals and shelters needing help. I like to see how our help has led to successes.
John Q.
I love how Cuddly tries to help all the abused animals all over the world.
Response from CUDDLYAug 10, 2026
We're so grateful for your support and kind words. It's because of caring people like you that we can continue to support rescuing and treating animals who need help the most.
customer
I don’t have any expert with Cuddly. Just hope you are treating the dogs really well. Besides food give them love
Response from CUDDLYAug 10, 2026
Your generosity directly empowers the animal welfare organizations on our platform. Thank you for choosing to make a difference.
mike S.
ease of use !
Response from CUDDLYAug 3, 2026
Thank you for your support and for taking the time to share your experience; it truly means a lot to our whole team.
Vin
The website is not working that great. After signing in I repeatedly received messages I couldn’t complete the transaction. Took me 20 minutes to make a donation.
Response from CUDDLYAug 3, 2026
Hi there, We are so sorry that our website was being difficult with your transaction. Our friendly support team at [email protected] would love to assist if this ever happens again. Thank you so much for all you do for animals in need and we hope you have a wonderful day,
customer
This is a good way to help fund shelters and rescues who have general needs or have taken on an expensive case. We want their good work supported by all means. Lives are hanging in the balance. I especially look for updates. I would buy more supplies but they are more expensive than in stores. Perhaps there is a reason for that. Otherwise, money can be spent as necessary.
Response from CUDDLYJul 24, 2026
We're so grateful for your support and kind words. It's because of caring people like you that we can continue to support rescuing and treating animals who need help the most. In regard to the wishlist items in our catalog, our objective is to support animal welfare organizations by helping to provide what they need to help the animals under their care. CUDDLY works hard to maintain competitive pricing and we do everything we can to keep costs low such as working with pet brands and bringing supplies directly into our warehouse. Any and all donations go towards making a positive difference in the animal's road to recovery and are greatly appreciated. It is important to note that we strive to keep our platform free for animal welfare groups, as such, a reason for why our products may seem higher priced is because we include the cost of shipping and handling fees. In addition, all wishlist items & donations are tax deductible for donors which is explained in further detail on our FAQ page. Any updates we get about the animals automatically show up on their campaign page, and if you've donated to the animal, they'll be automatically emailed to you.We do try to get regular updates, but as you might expect, animal welfare organizations are very busy. Thank you for all you do for animals in need and have a great day,
customer
had trouble donating to a particular dog
Response from CUDDLYJul 27, 2026
Hi there, Thank you so much for your review, we take your feedback very seriously. Any updates we get about the animals automatically show up on their campaign page, and if you've donated to the animal, they'll be automatically emailed to you. We do try to get regular updates, but as you might expect, animal welfare organizations are very busy. If there is a campaign that you are wanting updates on, our friendly customer service team at [email protected] would love to look into that for you and reach out to our rescue partners to get more information if needed. They can also help with any donation difficulties you maybe experiencing. CUDDLY is always striving to make sure our fundraisers receive the updates and closure that our donors deserve. Thank you so much for joining us in helping to save animals everywhere. Have a wonderful day,