CSN MintReviews of csnmint.com

Terrible experience. Purchased limited addition 250 anniversary liberty bell numbered coins during a Saturday live event. Months later I was sent plain coins and was told in an email they ran out of the 250 liberty bell. No reduction in cost or refund in the cost. Then this week 5 months later I received an email stating they have the Liberty coins back in stock if I want to purchase them. Total bait & switch scam. I also email CSN about this and have yet to hear back.

I have stopped ordering any coins from CSNmint. First of all the costs are typically significantly more expensive on CSN than you can find on EBay. I also placed very early pre-orders on CSN for 1776-2026 Proof Silver Eagle and 2026 Silver Eagle coins at a good price. As the price of silver went up rapidly over the period of time, I feel that they substituted a cheap alternate that I received. I returned these coins, leading to my comment that I will no longer order from CSNmint.

They lost me as a customer… their policy is any order ships in 4-6 weeks. Last year I ordered a couple of coins from them late November. As week 6 passed and no indication that the coins were shipping, I contacted customer service. I had the order confirmation but somewhere along the line CSN screwed up the order. That’s not what lost me as a customer, screwups happen. In talking with customer service i told them i would go forward with the order if it would be shipped within the week. They refused and insisted they had the coins in stock but would not ship for 4-6 weeks. They had my money already for 6 weeks and wanted me to wait another 4-6 weeks to receive my coins… i said no thanks… and they refunded my money. This is NOT a customer oriented company in my opinion. My recommendation is find another dealer Contrary to the response I received from CSN Mint, this was NOT a pre-order ASE. The order was for the Ascension Island American Heritage Series Silver USA 250 Privy& the Ascension Island American Heritage Series $5 Gold USA 250 Privy. The items were in their inventory, on the date I put forth the order, and when I comtacted customer service in January they assured me the items werein stock but due to policy they items would not ship for 4-6 weeks. You had your opportunity to make it right back in January, you chose not to do so. And now you lie and say I made a pre-order purchase, which is false, and to call you so you can make it right… nope… no thanks