CSC ServiceWorksWith more than one million machines in service, we are the leading provider of laundry solutions and air vending services in the United States, Canada, and Europe. For more than 90 years, our driving purpose has been to provide consistent innovation, dependable equipment, and people-focused service to make life easier for more than 40 million residents, consumers, property managers, and owners every day.
CSC ServiceWorks (cscsw.com) has 289 customer reviews on Five Star Index, with an average rating of 1.2 out of 5.
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Clothing Rental & Repair · STATEN ISLAND, New York
Excellent
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Excellent
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Great
Clothing Rental & Repair · NEW YORK, New York
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Showing 274 reviews with 1 star · Clear filters
Fredrick B.
This is what happens when a company has a virtual monopoly on the service they provide. I live in a big complex and our area hasn't had working machines in at least 8 months now. Their card machine has been broken for 4 months. Apartment complexes need other options. This isn't it.
G.K.J.
Their "app" is GARBAGE and so are their machines. Requiring customers to download their crappy app or pay EXTRA is not RIGHT. The machines in my building work sometimes and one dryer does NOT DRY. TODAY...washer stole 2 75 (didn't start) Already had clothes and detergent in so tried again and it took 3 00 this time but started. Great business model...steal money and charge WHATEVER YOU WANT! Whenever possible...AVOID THEIR MACHINES
Sara B.
Everytime they come out to repair a machine, they raise the price. $3 to wash 2.75 to dry. I live in section 42 housing, im paying almost a month's rent to wash my clothes in a home with three people.
Elli B.
Prices keep going up, dryers barely work!
Mindy
If I could leave negative stars I would. This company is the sole provider of laundry services at my apartment complex. Their machines are constantly not working. Now that they have moved to a different connectivity platform, NONE of the machines ever connect. It is frustrating! You can put in a service request, and nothing happens. I can call and speak to a person and they say “We will elevate that request.” I don’t think they know what the word elevate means because that doesn’t happen. This is quite literally the worst company and customer service.
Nicole
At this point they have stolen $20 from me. I have requested service on the same dryer SEVERAL times. They always say it's fixed then the same issue pops up. I've yet to see ANY of my money back.
Stephen V.
At Disney world and universal, the app does not accept any form of UK credit or debit card including Apple Pay. Discrimination at its finest
Lisa S.
They don't fix machines this company sucks and corporate doesn't care. People on the phone are rude, and when you put in a service request they immediately reject it saying nothing is wrong with the machine. Meanwhile you're staring right at a non working machine. I have been complaining for YEARS... All my emails get ignored. We have had the SAME signs on our machines to order a part for YEARS. They fix nothing. They now are charging .25 more, for what? Broken machines and machines that never get fixed. Stop your contract now and save yourself the hassle. FIX YOUR MACHINES