CSC ServiceWorksReviews of cscsw.com

Response from CSC ServiceWorksJul 3, 2024

Hello Ro, Thank you for contacting CSC ServiceWorks with your concerns. We take pride in ensuring our customers receive the Best-in-Class customer service. It sounds like we missed the mark with your customer experience. On behalf of the company and if assistance is still needed, I want to look into your refund concern further. Please email [email protected] and include a copy of your Google review, full property address, first and last name, the date the card was mailed in, estimated balance on the card, indicate whether a refund check or laundry card to pay mobile balance transfer is needed, and your personal address. I look forward to hearing from you. Regards, A. Morrison Digital Customer Experience Specialist Email: [email protected]

Response from CSC ServiceWorksJul 3, 2024

Hello Ian, Thank you for leaving CSC ServiceWorks with a review of your customer experience. On behalf of the company, I am sorry we missed the mark with your experience. At your earliest convenience, please email [email protected] so I can provide you with refund resources that are supported at your location. I look forward to hearing from you. Regards, A. Morrison Digital Customer Experience Specialist Email: [email protected]

Response from CSC ServiceWorksJul 3, 2024

Hello Precious, Thank you for publishing a review for CSC ServiceWorks. We take pride in ensuring our customers receive the Best in Class customer service. It sounds like CSC missed the mark with your personal experience. On behalf of the company, I would like to assist with improving your customer experience. Please email [email protected] and include the full property address where the machines are located, the machine ID numbers off the malfunctioning machines, and the errors each machine is experiencing. I will also review previous site history notes left by technicians. I look forward to hearing from you. Regards, A. Morrison Digital Customer Experience Specialist Email: [email protected]

Response from CSC ServiceWorksJul 3, 2024

Hello Kristen, Thank you for publishing a review for CSC ServiceWorks. We take pride in ensuring our customers receive the Best-in-Class customer service. It sounds like CSC missed the mark with your personal experience. On behalf of the company, I would like to assist with improving your customer experience. Please email [email protected] and include the full property address where the machines are located, the machine ID numbers off the malfunctioning machines, and the errors each machine is experiencing. I will also review previous site history notes left by technicians. I look forward to hearing from you. Regards, A. Morrison Digital Customer Experience Specialist Email: [email protected]

Response from CSC ServiceWorksJun 6, 2024

Hello T, Thank you for contacting CSC ServiceWorks with your concerns. We take pride in ensuring our customers receive the Best-in-Class customer service. It sounds like we missed the mark with your customer experience. On behalf of the company and if assistance is still needed, I want to look into your refund concern further. Please email [email protected] and include a copy of your Trust Pilot review, full property address, first and last name, and your personal address. I look forward to hearing from you. Keep in mind, it takes 12-15 business days for a card replacement to get processed, mailed and delivered. Regards, A. Morrison Digital Customer Experience Specialist Email: [email protected]

Response from CSC ServiceWorksJun 6, 2024

Hello Susana, Thank you for publishing a rating for CSC ServiceWorks. We take pride in ensuring our customers receive the Best-in-Class customer service. It sounds like CSC missed the mark with your personal experience. On behalf of the company, I would like to know more on your 1-star rating and what our team can do to improve your experience. Please email [email protected] and include a detailed description as it relates to your Trust Pilot review. I look forward to hearing from you. Regards, A. Morrison Digital Customer Experience Specialist Email: [email protected]

Response from CSC ServiceWorksJun 6, 2024

Hello Kara, Thank you for leaving a review for CSC ServiceWorks. CSC takes pride in ensuring our customers receive Best-in-Class customer service. On behalf of the company, I am truly sorry to hear that we fell short of your expectations. I am committed to addressing your concerns and improving your experience with us. Please email [email protected] and include the full property address where the machines are located, the malfunctioning machines' ID numbers, and the errors each machine is experiencing. I will also review previous site history notes left by technicians. Also, please provide detailed insight into your refund concern. I look forward to hearing from you. Regards, A. Morrison Digital Customer Experience Specialist Email: [email protected]

Response from CSC ServiceWorksJun 6, 2024

Hello Ruthanne, Thank you for contacting CSC ServiceWorks with your concerns. We take pride in ensuring our customers receive the Best-in-Class customer service. It sounds like we missed the mark with your customer experience. On behalf of the company, and if assistance is still needed, I want to look into your refund concern further. Please email [email protected] and include a copy of your Trust Pilot review, full property address, first and last name, the date the card was mailed in, and the email address associated with your application. I look forward to hearing from you. Regards, A. Morrison Digital Customer Experience Specialist Email: [email protected]