CSC ServiceWorksReviews of cscsw.com

Horrible customer service. Can't get anyone on the phone and if you do, you get the runaround while they promise to fix things and do NOTHING!!! Cancelled my appointment via voicemail and changed what I asked for WITHOUT SPEAKING TO ME FIRST!! Good luck finding anyone who cares. I'd rather pay the $1500 to purchase what I need.

Have had the absolute worst experience with this company. We tried to start the machine 4 times only to have a message pop up that it was unable to be started or process our payment. On the fifth try it finally worked, however whilst the machine wouldn’t begin they had no trouble taking the money from my account despite the message appearing saying payment was unable to be processed. I then emailed the company in October to explain the situation, sent them proof of payment being taken 4 additional times. Have received emails back and forth requesting that different actions needed to be taken by me, did each of them immediately. Then stopped hearing from them altogether. Finally heard from them again in early December after sending an email to take it further and now here we are on the 19th of December still yet to receive a refund and instead just receive an email to request the refund on the app even though I have said countless times that this will not work. Hence, me emailing in the first place. Absolutely appalling service and company. Cannot believe that still after 3 months no resolution has been reached and barely get an email response from them to fix the problem. I will be taking this further. All I can recommend is DO NOT use this company, save yourself the trouble. I have them the benefit of the doubt and have been nothing but disappointed.

The worst service and the worst machines. 3 weeks without repairs.

If you see their logo, run away from there unless you want to learn the worst experience of your life. Their dryers will ruin your clothes, and the washing machines will give you an error when you pay. In the worst case, they just don't wash your clothes well.

to continue to use their machines in my complex's laundry room, would be no different than flushing my money. The timer on the washers 30min countdown starts even before the wash cycle begins. When it does finally start to agitate, there is only 20 min left. The dryers are a joke. $2.75 for 45 minutes sounds ok??? The clothes are not merely damp after 45 min, they are as wet as when the cycle began. Sure, you can add time. HOWEVER, it can cost up to $4.75 when you add time. Guess what? The clothes are still damp. And NO, it has nothing to do with the size of the load. One set of full size sheets were still wet after 70 min. CSC GO is a rip off and a scam. Most of the residents have stopped using their machines and take their laundry elsewhere. I'll be joining them.

CSC is an army of professional con men & women from admin personnel to the technicians in the field; all trained and instructed to collectively sabotage equipment so it constantly needs maintenance and provide the worst customers service telling customers lies & dishonest information, and consistently never keeping their word. They are a contract equipment service provider and service many apartment buildings' laundry equipment and they are MASTERS OF DECEPTION. Nothing is as it seems with CSC ServiceWorks. You've been warned.

i live in a condo complex and the washer broke 2 months ago. cscsw still has not repaired it despite multiple requests for repair. cscsw has ignored multiple online requests and phone calls

They also do gas station air pumps. The one I went to wasn't working, and of course I can't get a refund from the gas station because it's not their equipment. Why can't I look up the machine id online? Why can't they just automatically refund me because the machine was reported as broken by the gas station (why didn't the gas station put a sign on the machine is anybody's guess)? And why can't they disable the machine remotely when it is reported as malfunctioning? I'm not driving 45 minutes away to get the machine id for a refund for a $2.50 charge. What a scam operation.