CSC ServiceWorksReviews of cscsw.com

Requested refund many times but not received. App charges me twice for same one load. This happened frequently

THEIVES and fraudsters!!! CRIMINAL COMPANY WITH SHADY BUSINESS PRACTICE AND NO CUSTOMER SERVICE!!! I stopped to get air in my tires and used a machine that I learned uses CSC Serviceworks for vending/money collection. The posted charge was $2. I had to run the machine twice so I had another $2 charge. Okay, fair. …The next morning, my credit card company alerted me to the fact that on both charges, the company had increased the cost by $1 for each transaction! What, are they giving themselves a tip? This was done without my consent. The only time I have ever had a charge increased on my card is when a tip is added in that I knowingly consented to. I did not consent to increasing the posted cost by 50% on both transactions. The reviews for this company are horrendous! You can’t reach their customer service line and their refund request asks for all kinds of details which you will not have because you simply stop for air and did not record the location address, the machine identification number, the three digit this, the four digit that, so you simply cannot even continue with your refund request and nobody answers the phone! I will block them on my credit card, but the world should know that they are fraudsters and thieves!!!

Improve tire inflation air compressor $3 for 3 min I can't even get one tire done

All four washing machines are broken and service requests for repairs was sent to them 5 times over the course of one month. I have yet to receive a reply to any of my emails and the machines are still broken.

We have a broken washing machine in our building- it takes money but does not register/begin the cycle. This happened several times before I realized balance was dropping. I requested a refund through the app a month ago, followed up with a request, but received no response. Followed up with an email with no response. Chatted twice with the online bot, which could not recognize my street address, and requested a human to contact me. Again, no response. It appears there is no human oversight when problems occur.

Every week there's a new frustration. The whole room is offline. Most of the time, the washers have the hot and cold water reversed. I'm here 2 days a week and don't have time to wait around to fix things.

These people are thieves. They don't refund your money when called for and lie that they have sent it.

I recently had a frustrating experience with CSC ServiceWorks laundry at my apartment complex. After they installed new machines, I was confused about the process and couldn't get a clear explanation from the app or the machines themselves. I attempted to use the new system, but the instructions were unclear, and I ended up only using cold water for my wash. When I contacted customer service for help, they didn't resolve the issue. Instead of assisting me, they reportedly escalated the matter to my rental office, which felt like an overreach and an invasion of privacy. The entire experience was compounded by the fact that there were no clear instructions on how to get hot water for a wash. The lack of clear communication and the company's decision to involve my rental office over a simple misunderstanding only added to the frustration.