Ilene P.
Scam. 20 days still no package. No updates on delivery. Scary.
I made an order for one package of 2 shirts. This was on Dec 30, 2021. It’s Jan 19, 2022 and I have not received my package still. The phone number listed for contact is fake, it hangs up after 1 ring. The customer support does not respond back with an expected date of arrival or any current status of where your package is at. You will not have info on where your package currently is, what day to expect it and or how many more days you have of waiting. I am on day 20 and counting …still waiting. I am in a lot of fear that this is a scam. I would not order from Croopzy. Other online stores take only 4 days maybe 1 week to deliver 1 package to you.They can also give you updates on your package current status. I spent over $40 and tipped them too. Not a good, safe feeling to order from croopzy. Do not do it. Nothing gets delivered to you ever. Fake. I’m very sad and upset from this scam.
Response from croopzy.comJun 29, 2022
Hello! Dear customer, we are really sorry for that inconvenience. But please note that our shipping time varies according to our shipping policy (14 days-45 days depending on order and country of destination). If you provide me your order number I’ll help you with your package, but we are pretty sure you already received it. Pandemic conditions still affect on several logistic process that can cause such delays, but we are always keep our customers updated. We hope to hear back from you!