CreditRepair.com really focuses on their members, offering several incredibly useful customer resources, such as an online dashboard and mobile app. The company states their vision is not solely on one-time repairs, but in helping consumers create a healthier future.
CreditRepair.com (creditrepair.com) has 632 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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s J.
At first, Credit repair was ok. They had several items removed. FOUR years and five removals later, it is near impossible to cancel service. They charge you $40 to cancel!!! I paid my last month's fee of $95, and was booted off the site immediately. I literally canceled the service two days after I had paid for my entire month's service. Save yourself a ton of money and write the creditors yourself. They are not doing anything you couldn't do!
Sussy
I ordered my product on 8/6/18 and its scheduled for delivery on 8/30/18. Come on guys, get your act together.
A E.
When I used this company 2 years ago they where great. I signed back up a few months ago & they are HORRIBLE! The hold times are ALWAYS 35min long they are not doing a good job at all! I don’t recommend these people!
Jay E.
What a scam. They do not do anything just charge your card every month. Show you score that is not correct and as soon as cancel they send me an email that your credit just dropped. They can answer because I stopped their scam.
S J.
The company is the worst. I called to cancel my membership, while at the same time I had the chat box open. It took almost 30 minutes for a rep to come to the chat. I let them know I wanted to cancel my membership, of course they tried to talk me out of it but I still said no. I have the a screenshots!!! After all that they told me I couldnt cancel through chat and i had to call the membership line. I AM STILL ON HOLD WAITING FOR A REP!!!!! Its been 50 minutes!!!! I recommend you dispute the items youself. They put these fake "good" reviews up here, but they are not customer driven!!!! ****** Update ******* After being on the phone for an hour and 8 minutes i finally got my account cancelled!
Response from CreditRepair.comJun 22, 2018
Hello S, we're sorry that you had a negative experience with our company. As we grow as a company, we are addressing these issues. Your feedback is appreciated. Best wishes for your future credit goals!
Lisa W.
I hate creditrepair.com. Avoid this company like the plague. Two years after attempting to cancel this service, we can't get them out of our lives. They send semi-literate correspondence to past creditors. On our own, we have managed to clean up our credit and our only problem is that we cannot seem to get creditrepair.com to leave us alone.
Response from CreditRepair.comJun 22, 2018
Hello Lisa, I'm sorry that you had a negative experience with our company. Your feedback is valued and we wish you the best with your credit goals.
Robert D.
The are just scammer and professional cheaters company. So many beautiful lyes so many beautiful words for pull money out of my pocket. First they say, will be easy one, now after six months, nothing happened. Just run from Credit Repair company as far as you can and don't ever turn back.
Response from CreditRepair.comMay 4, 2018
Hello Robert, we are sorry that you did not have a good experience with our company. Please contact us so we can give you accurate information regarding your time with us and we can further assist. We appreciate your feedback!
Jean C.
Horrible experience, you can never get a Costumer service representative on the line. I've called several times with questions and I always end up hanging up because no one picks up after over 45 minutes. Today it's been about 50 minutes, and I'm finally calling to cancel the service. And now the lady tells me that I have a final payment of over 70 dollars, such a SCAM when I've been paying upfront. DO NOT DO IT
Response from CreditRepair.comApr 18, 2018
Hello Jean, thank you for our conversation today. We appreciate your feedback and your review!
