CreditRepair.com really focuses on their members, offering several incredibly useful customer resources, such as an online dashboard and mobile app. The company states their vision is not solely on one-time repairs, but in helping consumers create a healthier future.
CreditRepair.com (creditrepair.com) has 632 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 100 reviews with 1 star · Clear filters
Victor
It’s a bad experience and I feel like I always have to call to make sure things are being done.
Response from CreditRepair.comJan 2, 2018
Hello Victor, Thank you for our conversation. I'm glad we had the opportunity to resolve your situation. Have a great day!
Bentley
Not to happy with the service or the results
Response from CreditRepair.comJan 2, 2018
We care about our customer satisfaction and would love to help resolve your issue. We’ve tried to contact you a few times but haven’t been able to get a hold of you. Please feel free to give us a call and we’d be happy to help.
Wendell
False advertising, ,my credit barley increased, I would never refer a friend or family member
Response from CreditRepair.comJan 10, 2018
Hello Wendell, Thank you for our conversation! I'm glad we were able to assist you. Have a great day!
Brittany
Horrible service dont get anything done just take money
Response from CreditRepair.comJan 10, 2018
We care about our customer satisfaction and would love to help resolve your issue. We’ve tried to contact you a few times but haven’t been able to get a hold of you. Please feel free to give us a call and we’d be happy to help.
Charles
Haven’t seen any progress yet
Response from CreditRepair.comJan 10, 2018
Hello Charles, We would like to see how we can best assist you. Please provide us with more information so we can contact you - or, feel free to call us for assistance. Thank you!
Cowgirl B.
Creditrepair.com charged me after I cancelled their service and refused to refund me. They also averaged about one removal a month. $100 a month is highway robbery.
ssinhouston
I was super happy with them until.....I canceled with them and they continued to charge every credit and debit card I had on file at the same time twice! I caught $700 they tried to steal from me! If you are going to repair your credit do it yourself or hire a law office!
Response from CreditRepair.comJan 10, 2018
Hello ssinhouston, I would like to see how we can best assist you. Please provide me with more information so that I can contact you for assistance. Thank you!
CSTJ
I called the Creditrepair.com to sign up, I spoke a gentleman that names Andrew and he was very happy to assist me. Additionally, he was very intelligent about the service that he was providing me as a sign up staff. Post signing up, he transferred me to one of the most terrible customer service agent and I had asked her to transfer me back to Andrew. Because she couldn't helped me with what I need. As result, she had deposited the phone on her desk, she refused to transfer me back to Andrew and I was listening all the background mumbling for 25 to 30 minutes. So I had to hang up, called back and spoke to another great agent. So I told her, what happened and it was a sign of careless. I am scared to have my case is taking care by someone irresponsible like that. I have one red flag against the company, I have mix feeling of continue and I expect a follow up call/apology email from the staff. Nothing happened, called and spoke to another one Elijah. OMG! Worst and worst. Finally, I cancel the service. Do not go with Credit repair.com because of their customer service is a huge Turn Off.
