TrustPilotRookie
Negative Experience
Negative Experience Please beware, spoke with Danny. Promised a refund for a product I never received. That was almost 2 months ago now, they won't respond to me anymore. I filed fraud charges with PayPal and my bank against this company.
Response from Creative Book WritersNov 25, 2024
Dear TrustPilotRookie, Thank you for taking the time to share your feedback on our Trustpilot profile. We appreciate your honesty and the opportunity to address your concerns. We take customer satisfaction seriously, and we apologize for any inconvenience you may have experienced. Our team is committed to providing excellent service, and we want to ensure that your issues are resolved to your satisfaction. To better assist you, we kindly ask you to reach out to our customer support team at 855-720-5237 or via email at [email protected]. Our dedicated representatives are available to listen to your concerns, answer any questions you may have, and work towards a resolution. Your feedback is invaluable to us as we continuously strive to improve our services. We understand that issues may arise, and we are here to make things right. Please provide us with an opportunity to address your specific situation and enhance your experience with our brand. We look forward to hearing from you and appreciate your patience as we work to resolve this matter promptly. Best regards, Team Branded Web Studios




