Creative Book Writers is one the leading publication service provider for authors and editors around the globe. With more than 100,000+ books been released every year, Creative Book Writers objective is to provide the author society with best and reliable publishing services.
Creative Book Writers (creativebookwriters.com) has 445 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
Also known as
creativebookwriters.com
Website
creativebookwriters.com
Category
Books & Magazines
Location
Auburn, California
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 40% of reviews.
Latest
Most recent review: February 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Lies from day one. Dave Austin, Brian Holmes and finally Dr. Nicholas Freeman, all profesional rip-off artists. Dave got me stupidly to part with 1,500 dollars in advance and now, a wasted year later, Freeman swore I would be reimbursed as per contract but Dr Freeman has vanished with my hard earned money. Ok, I am in Spain, and cannot do much except denounce these people in the hopes they will respond. Not likely. The editing was poor, Austin could barely speak english, the work was pathetic. I immediately complained but to no avail. Editing just got worse, my faith was quickly destroyed but no money back, again, as per contract, clause 2.
Stay away from these people. Now, at 66, my savings for my aeronautical thriller are gone, the manuscript sitting in my computer. I am depressed and disgusted.
Can anyone suffering this rip-off GT get in touch with me here and lets crush them.
Paul Provo, Barcelona, Spain
Response from Creative Book WritersJan 12, 2024
Dear Wilber Burroughs,
Thank you for taking the time to share your feedback on our Trustpilot profile. We appreciate your honesty and the opportunity to address your concerns.
We take customer satisfaction seriously, and we apologize for any inconvenience you may have experienced. Our team is committed to providing excellent service, and we want to ensure that your issues are resolved to your satisfaction.
To better assist you, we kindly ask you to reach out to our customer support team at 866-260-7604 or via email at [email protected]. Our dedicated representatives are available to listen to your concerns, answer any questions you may have, and work towards a resolution.
Your feedback is invaluable to us as we continuously strive to improve our services. We understand that issues may arise, and we are here to make things right. Please provide us with an opportunity to address your specific situation and enhance your experience with our brand.
We look forward to hearing from you and appreciate your patience as we work to resolve this matter promptly.
Best regards,
Team Creative Book Writers
SH
Sheryl H.
Deceived Marketing
Deceived Marketing - did not fulfil the contractual obligations.
I hired Creative Book Writers to write my book. First, the person who was proofreading, had improper syntax and grammar in the book, I revised and had to heavily edit, each term. They claim there is a guarantee of services - this is not true. After I complained and they "changed" writers and still the same kind of errors, I asked for my money back. I was refused and they held my product as hostage, only to "rethink" their position. DO NOT USE THIS SERVICE! Save yourself the headache. It is obvious that they are making things up as they go, and have no organizational plan of execution. I had the marketing plan and they contractually promised to fulfil the obligations. That was 4 months ago, and they have underpromised and underachieved the KPI they had indicated, and 2 videos short of expectations. Because they knew in January I was prepared to take legal action, they have put false reviews up to benefit their company. I do intend to take them to small claims court because no client should be have their monies stolen from them with no remedial actions. Not a great experience for my 1st book experience, but it will be my last decision not to go back to them or to reference them.
Response from Creative Book WritersJan 12, 2024
Dear Sheryl Hatwood,
Thank you for taking the time to share your feedback on our Trustpilot profile. We appreciate your honesty and the opportunity to address your concerns.
We take customer satisfaction seriously, and we apologize for any inconvenience you may have experienced. Our team is committed to providing excellent service, and we want to ensure that your issues are resolved to your satisfaction.
To better assist you, we kindly ask you to reach out to our customer support team at 866-260-7604 or via email at [email protected]. Our dedicated representatives are available to listen to your concerns, answer any questions you may have, and work towards a resolution.
Your feedback is invaluable to us as we continuously strive to improve our services. We understand that issues may arise, and we are here to make things right. Please provide us with an opportunity to address your specific situation and enhance your experience with our brand.
We look forward to hearing from you and appreciate your patience as we work to resolve this matter promptly.
Best regards,
Team Creative Book Writers
SS
sean S.
Please listen to the negative reviews!
Even though I could write pages about how bad this company was to do business with, no one likes reading novels, so I'll try and keep this as short as possible to get my point across.
1: I wish I had trusted the bad reviews, because I have now realized they are unfortunately 100% accurate.
2: Communication went from great (right when I paid for services), to almost non-existent after about two months of trying to explain what I needed in our website and waiting 5 days to 2 weeks per site draft after being promised 24-28 hrs per edit.
3: After being completely ignored multiple times, a supervisor had to reach out to try and do damage control (his name is Ryan). He ignored all of my concerns after introducing himself and hasn't responded at all after the first 2 emails.
4: I was promised a full refund by the team leader (Paul Phoenix) if the lack of communication and work not being produced continued. This of course happened again and now they are completely ignoring all emails, texts and phone calls.
5: I have now been forced to file a dispute with my bank to hopefully get my money back. However, I saved all texts and emails to support my claim and provided them to my bank as proof, so hopefully it'll turn out ok for us.
It's a shame companies like this can sucker people into paying them money for such unprofessional service.
PLEASE PLEASE PLEASE, do yourself a favor and spend your money on a more reputable and reliable local or established well known company (which is exactly what I'm doing now) for your website needs. It'll cost you more up front, but you'll be thankful in the long run.
ALSO: I've read they like to somehow take negative reviews down, so I will be posting this on multiple review sites as well as the BBB.
Hope this helps at least a few of you.
OD
Ojama Da K.
Listen to the negative reviews
Listen to the negative reviews! Save your money. Look elsewhere and please check the BBB website.
Response from Creative Book WritersJan 19, 2024
Dear Ojama Da King,
Thank you for taking the time to share your feedback on our Trustpilot profile. We appreciate your honesty and the opportunity to address your concerns.
We take customer satisfaction seriously, and we apologize for any inconvenience you may have experienced. Our team is committed to providing excellent service, and we want to ensure that your issues are resolved to your satisfaction.
To better assist you, we kindly ask you to reach out to our customer support team at 855-720-5237 or via email at [email protected]. Our dedicated representatives are available to listen to your concerns, answer any questions you may have, and work towards a resolution.
Your feedback is invaluable to us as we continuously strive to improve our services. We understand that issues may arise, and we are here to make things right. Please provide us with an opportunity to address your specific situation and enhance your experience with our brand.
We look forward to hearing from you and appreciate your patience as we work to resolve this matter promptly.
Best regards,
Team Branded Web Studios
AW
Andrew W.
Scammers
Scammers! They are related to Videojeeves and they're not is US. Their address is a fraud. I've been there. They do not honor their money back guarantee.
Response from Creative Book WritersJan 19, 2024
Dear Andrew Wilkins,
Thank you for taking the time to share your feedback on our Trustpilot profile. We appreciate your honesty and the opportunity to address your concerns.
We take customer satisfaction seriously, and we apologize for any inconvenience you may have experienced. Our team is committed to providing excellent service, and we want to ensure that your issues are resolved to your satisfaction.
To better assist you, we kindly ask you to reach out to our customer support team at 855-720-5237 or via email at [email protected]. Our dedicated representatives are available to listen to your concerns, answer any questions you may have, and work towards a resolution.
Your feedback is invaluable to us as we continuously strive to improve our services. We understand that issues may arise, and we are here to make things right. Please provide us with an opportunity to address your specific situation and enhance your experience with our brand.
We look forward to hearing from you and appreciate your patience as we work to resolve this matter promptly.
Best regards,
Team Branded Web Studios
MF
Melissa F.
I wish I could give them a negative one…
I wish I could give them a negative one star. Been dealing with them for my e commerce small in home business since June of 2020 I am out almost $7k and I still don’t have a website, they’re not doing SMM like they said it would go, they sent me labels and vectors I didn’t authorize and they don’t provide proof of copywriting, domain name purchases when asked. I also was able to speak to several others who dealt with this company who had a very similar experience and 9 out of 10 were women which leads me to believe this is a very patriarchal company that treats women badly. If you are a woman, or you care about your financial utilization avoid this company with everything you’ve got.
Response from Creative Book WritersNov 25, 2024
Dear Melissa Francis-Hines,
Thank you for taking the time to share your feedback on our Trustpilot profile. We appreciate your honesty and the opportunity to address your concerns.
We take customer satisfaction seriously, and we apologize for any inconvenience you may have experienced. Our team is committed to providing excellent service, and we want to ensure that your issues are resolved to your satisfaction.
To better assist you, we kindly ask you to reach out to our customer support team at 855-720-5237 or via email at [email protected]. Our dedicated representatives are available to listen to your concerns, answer any questions you may have, and work towards a resolution.
Your feedback is invaluable to us as we continuously strive to improve our services. We understand that issues may arise, and we are here to make things right. Please provide us with an opportunity to address your specific situation and enhance your experience with our brand.
We look forward to hearing from you and appreciate your patience as we work to resolve this matter promptly.
Best regards,
Team Branded Web Studios
LJ
Loretta J.
The scammers game!
The scammers game
THIS IS A FAKE COMPANY SO DO YOUR RESEARCH ON THEM BEFORE YOU SPEND ANY MONEY WITH THEM. IF YOU HAD A GUT FEELING OR BAD FEELING ABOUT THESE PEOPLE, YOU ARE RIGHT, TRUST YOUR GUT FEELING! PLEASE CHECK THEIR BBB RATING, THIS IS ALL A SCAM!! IF YOU ARE ALREADY WITH THEM GET AWAY AND IF YOU ARE REALLY NEW WITH THEM BEFORE 3 MONTHS GET YOUR MONEY BACK QUICK FROM YOUR BANK BECAUSE YOU WILL NEVER GET A REFUND EVER OR GET WHAT YOU PAID THEM FOR! PLEASE CALL YOUR BANK IMMEDIATELY TO REVERSE THOSE FUNDS THAT YOU PAID THEM, THE BANK ONLY ALLOWS A CERTAIN AMOUNT OF TIME (BEFORE 3 MONTHS) TO GET YOUR MONEY BACK AND THEN GET AWAY FROM THESE PEOPLE. READ YOUR BANK STATEMENTS AND SEE WHERE YOUR PAYMENTS ARE GOING. I DON'T THINK THIS COMPANY IS BASED IN THE UNITED STATES.
Back in January of 2020 I (being a young woman) had decided to start my own business and wanted to have a website created for the business. I had searched and found a company, or at least I thought it was a real legitimate designing company, that would give me a professional and unique website for my new business. However, it seemed okay in the beginning but the whole time, I know now, that I was being scammed right from the start. Ross and Steve were the ones that was responsible for creating the website and advertising it on social media platforms. I paid for the best package on their website and deserved to have the best service. Every month they would ask me for a fee for something that they needed to do or add to the website to make it more functional; I even paid them to patent an idea for me which I never received the paperwork or the patent. One of the main reasons why I chose Branded Web Studios was because their webpage looked professional and I liked their designs for a webpage. I saw that they offered 100% refund if not satisfied and all the good fake things (including reviews) that is on their webpage that they say they deliver or do. Over the months, especially in the beginning, it seemed all good and they were talking nice and acting like they were going to build this great website. Of course I was excited at the start but, it starting slowing down by the middle of the year 2020. There was little to no communication for a month or two and I got very concerned. I gave them time to complete a website, they told me by the fall and before winter it should be done; but I always asked myself,"does it take this long to build a website?" I finally got fed up and called Ross, when I told him who I was he sighed and hung up the phone. My worst fear, knowing that this was a fraud and I was scammed. I always had a feeling that something was wrong and I should've taken the steps to have protected myself better financially in the beginning. They NEVER answer the phone and when I finally got to talk with Steve, because Ross disappeared and was no longer communicating with me, he told me that I couldn't get a refund. I have not received my website or my patent 9 months into this DISASTER. He gave me two options, the first option was to take what they have done or option two was to let them finish the project because there will be NO REFUND. I was really upset seeing that it was supposed to have been finished by now and also because I paid in full and have not received anything. When I try to reach them by phone or email they do not answer or reply in a timely manner; they still have not responded as to when they will finish my website and it has been almost another month now. You cannot really speak to anyone else other than the people who are assigned to building your website so if you have a problem with them you will not get help anywhere else; I have tried to speak to the boss or someone in another department and they do not care to listen or respond. I am very angry and have lost lots of money and I would like to see this company off the internet, they shouldn't be able to solicit customers and scam them out of their hard earned money. On Branded Web Studios website their reviews are FAKE they do not have a 4-5 star company, which they are really not a company they are PROFESSIONAL WEB SCAMMERS! I can't even imagine just how much money these people have made and haven't given any of their customers any services at all! These things should never happen to anyone but it does and it's people like me to let you others not go through the same thing. BEWARE, BEWARE, BEWARE!! Scammers are on the rise, I learned a very hard lesson early at a young age and yes you do live and learn.
ADD ON: Branded Web Studios took down my review on Reviews.io and GoodFirms, so people watch out they are reporting your bad reviews on them (which are all TRUE). They also run more scammer websites. THE SCAMMERS CLICK!!
NO NEED FOR YOUR GENERIC REPLY, YOU WILL NEVER RESOLVE ANYTHING BECAUSE IF THAT WAS THE CASE YOU WOULD HAVE DID THAT BY NOW!! I WISH I COULD GIVE YOU NO STARS BUT THAT IS NOT AN OPTION!
Response from Creative Book WritersNov 25, 2024
Dear Loretta Johnson,
Thank you for taking the time to share your feedback on our Trustpilot profile. We appreciate your honesty and the opportunity to address your concerns.
We take customer satisfaction seriously, and we apologize for any inconvenience you may have experienced. Our team is committed to providing excellent service, and we want to ensure that your issues are resolved to your satisfaction.
To better assist you, we kindly ask you to reach out to our customer support team at 855-720-5237 or via email at [email protected]. Our dedicated representatives are available to listen to your concerns, answer any questions you may have, and work towards a resolution.
Your feedback is invaluable to us as we continuously strive to improve our services. We understand that issues may arise, and we are here to make things right. Please provide us with an opportunity to address your specific situation and enhance your experience with our brand.
We look forward to hearing from you and appreciate your patience as we work to resolve this matter promptly.
Best regards,
Team Branded Web Studios
YD
Yogi D.
fool me once ,
Don't know where to start? I am trying hard to find something good in this co and its employees but is not easy! one screws you and the other blows you! anyway
didn't work out for me and got $200 worth of service for $1200! not to mention waste of my valuable time . fool me once shame on you, fool me twice shame on me.
Response from Creative Book WritersJan 19, 2024
Dear Yogi Desai,
Thank you for taking the time to share your feedback on our Trustpilot profile. We appreciate your honesty and the opportunity to address your concerns.
We take customer satisfaction seriously, and we apologize for any inconvenience you may have experienced. Our team is committed to providing excellent service, and we want to ensure that your issues are resolved to your satisfaction.
To better assist you, we kindly ask you to reach out to our customer support team at 855-720-5237 or via email at [email protected]. Our dedicated representatives are available to listen to your concerns, answer any questions you may have, and work towards a resolution.
Your feedback is invaluable to us as we continuously strive to improve our services. We understand that issues may arise, and we are here to make things right. Please provide us with an opportunity to address your specific situation and enhance your experience with our brand.
We look forward to hearing from you and appreciate your patience as we work to resolve this matter promptly.
Best regards,
Team Branded Web Studios