Cre8 Wireless SoundReviews of cre8sounds.com

Terrible product, does not work as advertised, they say its for swimming totally worthless in the pool wont connect when submerged and terrible sound overall terrible customer service feels like a scam company wasted my money!!!!!

I purchased in January and wasted so much time dealing with them to work. Yes I've used every troubleshooting video. The product is total garbage. I use them for work outs about 4 times per week. I’ve been having issues where the right ear bud barely has any sound. The left ear bud often will not detect the charging port so will not charge. I do not want this product. My last straw when I brought them on vacation and planned on watching downloaded movies on the 14 hr flight. No noise cancelling was happening as the product promised. Not to mention, I heard nothing out of the right one. The left one died about 1 hr into a movie. They were fully charged and ready to go before the flight, or so I thought. Then I spent the next hour trying to get the left one to detect the charging port. I’m just done. I want a refund. Customer service has been ignoring me completely. I've contacted them via various platforms. All their reviews on the website are fake. As soon as I posted my experience, it was deleted almost immediately.

Scammers! Bought the CR8 W1 earphones after seeing an ad on instagram where they were being worn in the pool by a swimmer. This is what I wanted them for so was happy someone had invented these. They were supposedly on sale (£63.48 inc delivery) when I ordered, delivery was slow. They eventually arrived, instructions were v poor & the earbuds extremely sensitive to touch (touch is the only way to control them, which is v annoying). I charged them then tried them in the pool. They cut out as soon as my ears hit the water & one earbud was significantly quieter than the other. I wondered if I was doing something wrong so I emailed, they told me to reset them, so I did, they were still the same. They recommended leaving them to dry (even though they already were), giving them a full charge & reset again. I duly followed the steps - same issue. I told them since they’d sent me a faulty item, I wanted a refund. They said there were no refunds on sale items (note their items are on a constant sale!). But they would replace them but I’d have to pay the $20 shipping fee but I could keep the faulty ones!! I said I wasn’t prepared to lose any money & wanted my money back, as per uk law. I emailed a few times after this & never received a response. I’ve since learned it is impossible for a Bluetooth signal to travel through water so their claim the earbuds can be used in the water is complete lies. I have reported them to the Advertising Standards Agency. Do not buy from this scam company!

Order the W1 sport earbuds, they sent a colour I didn't request, when asked said it was too late to stop shipment... Then when they arrived the bass was horrible. All I could get us tinny sounding music. When asked about refund because they were not as described they said sorry and sent a bogus refund policy link.... Bad business!!! Do not buy from them, they don't care about customer satisfaction, just getting your money and screwing you over

They’re dishonest scammers. Mine stopped working very soon after purchase. I asked for a replacement and they agreed but then stopped responding. When I threatened to report them they finally responded I was out of warranty. I confronted them that it’s not even close to end of warranty and then they stopped replying again. I have now reported them

Selbe Erfahrung wie all die anderen: ich habe sie zum Musik hören beim Schwimmen gekauft (so, wie die Werbung es darstellt) und musste leider feststellen, dass das nicht funktioniert! Der Kundenservice hat sich nicht für mein Problem interessiert. Ein absoluter Reinfall für mich. Ich rate jeden dringlichst davon ab für diese Produkte Geld zu investieren.

Like the others I had purchased the headphones just over 6months which they say their warranty expires. I had used them only at the gym (only during weights no swimming) every second day for an hour and a bit and the sound volume on the right pod halved all of the sudden. Which means if I did a calculated these headphones virtually lasted for about just over a 100 hours of use. I am sure most people will be using it for longer than an hour a day so for most people this may not last even 6 months… Also the customer care is not caring at all… I got the same results as others when I reached out about my issue they said it was out of warranty and they will offer 20% off which is always on offer on their website. It was tempting for me at the beginning as I wanted a pair just for gym so didnt want to spend too much but trust me THIS IS A WASTE!!

This company is a total scam! I prchased a set of earbuds almost three months ago and never received them in spite of paying THIRTY dollars for shipping. The only answer I got from customer service is "to be patient". Turns out that why tried tracking the package myself the courrier company told me the shipping tariff they had selected was so low that it did not permit international tracking. When I asked for a refund they simply stopped answering my mails. Totally disgusted by these people.