CouwyReviews of couwy.com

I agree with ALL negative reviews here. Don’t spend your time and you hard earned money on those scammers. The clothes are faulty and don’t look like what they show in their site. There is no contact with the owners, they don’t offer returns instead they want to give you 20 bucks back even if you paid $200!! They don’t care at all. Please report them to your banks and police to block them and scam people!!! ‘Businesses’ like this one should be out there!! Stay away!!

Only one item of two was in the tracked package. No response from customer services. No refund for item that has not arrived

I feel I am dealing with scammers. I never received a confirmation email. Will report this to the bank.

Update*** Today I’m finally done with these scammers. So, they didn’t answer my emails, gave me some BS ideas like 20$ back or no policy for returns, fake emails saying to email that other email that doesn’t exist just to play with time blah blah I made a dispute with my bank and after 2 months I finally got my money back via the bank dispute, so I encourage EVERYONE to do the same. It’s the only way you can get ALL your money you paid for this trash. Btw, the store comes from HKG. And after the dispute don’t make them foul you with other addresses in fb or instagram, they have same cr@p under different addresses. Block not to see and avoid the scammers!! It’s better to shop shein seriously!! ————— If I could give no stars I would!! Run from those scammers!!!! They advertise nice looking clothes but what you get is poor looking material, faulty zippers and no response. It’s a joke that they don’t even want to respond to your email and take their lousy dresses back. Save your money avoiding them. I’m giving them one more week for an email back and refund me for the order and then I’ll warn everyone online under each of their posts on instagram or any media I see. If you have a return policy you should be able to use it. Also I don’t have any information where to send it and once I email them to send it there is no response at all. I waited over a month for delivery, they didn’t answer my emails about delivery either. And there is no link to see where the delivery is. NEVER AGAIN I WANT TO DEAL WITH COUWY!!! Edit: they keep sending non existing emails that I should contact that email address just to play with time. And after giving them all the details which item I want to send back they play stupid and ask basically questions I provided them with already. The social media they have they blocked me so I can’t contact them at all. Blocking somebody and not responding is already a huge RED FLAG 🚩 !!! All the positive reviews here are fake, you can tell!!! STAY AWAY!!!! Next Monday I’m contacting police and banks to stop that fake business. Also they posted a few fake positive reviews to get better rates as you can tell one person wrote them.

I wish I had read the reviews before ordering. The material of the dress is tissue paper thin. I paid nearly £70 for the item and am so disappointed. I have emailed and asked for a refund and a return address. Customer Service doesn't sound good from the reviews either.

My experience is the same as a review posted yesterday. I ordered two dresses that took one month to arrive. I had emailed them asking how long delivery will take and was offered $5 compensation for the delay. I never received this. I paid $93 which is £78 UK pounds. The zips are faulty, the material is like paper and see through. I emailed them requesting what the returns procedure was and I received a reply advising that I will be given $14 “compensation”?? I’m not even sure you can refuse to refund a customer for faulty goods. I will be continuing to email and get my money back. I think they just hope you’ll go away. Avoid this website.

Goods eventually arrived, terrible quality and far too big. You have to go through customer service but they will not give you refund information or access to their complaints department just keep offering a discount on what they have sent that gets bigger the more you say no. If you want to return anything you are wasting your time as they are banking on you giving up and taking the pathetic amount they are offering as it is too much hassle.Do not use them unless you want hassle, poor quality and terrible customer service. I thought as a consumer we had rights but they seem to be able to get away with doing what they want. AVOID

Save your money, terrible quality with only a passing resemblance to the photos online. Go to Walmart instead, you will get better quality at a much lower price.