CouwyReviews of couwy.com

DO NOT buy from this company, their returns policy is non existent, although I have received 2 responses they still haven’t given me a return address they have offered me two amounts to keep the items which are too small for me, so no good, I have now sent six emails and still no further forward to getting a refund.!!!!!!!!

Absolute scam. Ordered a dress. Received no confirmation email or tracking details. Tried to contact them but no answer. Do not buy from them

THIEVES Do not order anything from them! There policy for returns is: Please contact with our customer service to get a return/exchange authorization and return address within 30 days upon receipt. We don't accept the returned package without authorized from customer service. I have emailed customer service so many times and never get authorization. My dress cost EUR 38, someone finally emailed me that I can keep the dress and they offered USD 14 (EUR 10) for my troubles. Oh brother!

I ordered 2 dresses - I received items which did not fit correctly - very poor quality. I wanted to return items - was told they had to be returned to Dubai at my own cost- although they claim to have a UK warehouse. partial refund offered and told to keep the items. After two days of email arguments I have given up - the dresses will go to a charity shop. PLEASE PLEASE DO NOT PURCHASE ANYTHING FROM THIS COMPANY - report them to Trading Standards

I ordered a dress I received the dress it did not fit me correctly. I wanted to return it took me forever to be able to find the service website when I did I told them I wanted to return the dress they offered me five dollars just to keep the dress I told him I wanted the dress returned. Then they came back and offered me $10 and I could keep the dress I told them I wanted to return the dress then they came back and offered me $15 and I could keep the dress I finally gave up and said fine put the $15 In my account I will never use this company again, so please be aware before you do because they do not like to return items

Been waiting weeks for my order and no response from email or fb messengers for an update. Wish I had read the reviews before I paid out £70 for nothing...these companies should be properly vetted before being allowed to advertise

What went wrong with this purchase? Everything!! Three items did not fit and I wanted to return the items. My first text was "May I know the reason" gave them the reason. 2nd text "we are really sorry that you are not satisfied with the item (s). We can refund you $15.00 as compensation, you can keep the item(s) is that ok? My response was no thats not ok. I would like a refund on my items. More texts were sent stating they would give me $36.00 and I can keep the items. Another text they would give me $55.00 and keep the items.. What the heck is wrong with this company. So so disappointed. I will now be returning all my items and never ever buy from this company and hope nobody else goes through this company. The last text stated they are in Dubai and I will have to pay for freight charges.

Extremely disappointed in the colour of the product it is washed out and faded not at all like the vibrant colour in the advertisement. I will never buy anything from any online marketing ever again.