Country DoorReviews of countrydoor.com

If I could give a zero, I would. I have been with Country door for many years. I enrolled in automatic payments. I noticed that my address was incorrect on 3 occasions. I called twice and change it online. I have been a loyal customer. I received a call last week from a collection agency that they had my account. I thought it was fraud. I never received emails , calls or any mail. It so happens that my address was never updated with my email address. They still never updated the address even when I spoke to an agent. I lived there almost 10 years ago. That is terrible customer service. I went ahead and made arrangements with the agency to pay them. This is really bad business. I want this negative report on my credit report to be taken out. I am paying the account. If this is not resolved on my credit report, I will contact the better business bureau and go from there.

This is the biggest scam ever I placed an order pay for my item by check. They still sent me a freaking bill. Thought it was resolved reimburse for another item. They still sent me a freaking bill. This is crazy. I will never ever recommend anybody to country door please stay away from this scam, please

This company is a scam they get your information and tell you u have a credit line don't give you a account number then you call they can't find your order or your name!! Scam scam scam!!!

I ordered bedshams in April as well as the comforter. The shams were on back order and that was ok with me. I got a letter just today but was dated the 12th. Said another delay and to call or email to see if I wanted a refund or wait. I called within 15 minutes of getting my mail and was told my order was canceled because I hadn't called. I just received it today. I sent them an email. I hope something positive comes out of this. If not I will not order from this company in the future. I received an email response to my problem. They said they tried to call. I checked my phone and it was there but no left message. I apologized and thanked them for re ordering my shams. My apologies to the customer service girl I was so rude to.

Scam and shady business. This is the first time I have ordered from this Country Door. The customer service is awful. I called twice and I am presently waiting over 50 minutes on the phone, this is after someone from customer service asked for my social security number which I DID NOT provide for obvious security reasons, is COMPLETELY irrelevant to my purchase, and a shady practice. The item in question was a garden shed which was purchased in May 5th, the invoice stated it would arrive on May 14th. It is now May 20th and I have tried several times to contact Country Door.

put in order on 3/11 for a miller cabinet & on 3/12 there were $4000.00 of charges for swimming pool supplies from who knows where. originally called to replace the card number bec it couldnt go thru with a cxled card# but after going thru reviews & the process of the customer service calls decided to cancel altogether. they did not tell us in first call that cabinet was backordered in the first place and on the 2nd call to either replace number & eventually cxl order they tried getting recurring charges in place thru the bank account. & bec of that red flags went up & we cxled the order. thanks to everyone who took the time to review on merch sent for assembly & the nightmare of trying to get goods returned. bec when asked we were assured it would not be a problem. it also taught me due dligence on checking on companies that i may jave previouly ordered from that had had negative experiences attached to them. this company’s sister co’s are 7th Ave, & Montgomery Ward.even the review process is awful. in order to submit my review i had to go thru submitting my email & would only allow me to submit by accepting emails that i do not want to receive.

I ordered a grandfather clock from this company, Shipping was $100.00 The item was damaged and customer service was horrible to work with. I am now out $400 for a broken clock. I will NEVER shop from this company again.

I can’t believe this company such a rip off there charging 15$for a late fee and 20$ just for delivery!! Horrible business costs Jayson helms