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Country Door (countrydoor.com) has 94 customer reviews on Five Star Index, with an average rating of 1.4 out of 5.
Also known as
countrydoor.com
Website
countrydoor.com
Category
Furniture Stores
Location
Monroe, Wisconsin
Listed on Five Star Index
2026
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Latest
Most recent review: October 2026.
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I ordered some furniture you put together. One does not align right, another piece collapsed. I got two other pieces I wasn’t going to bother opening. I was just gonna send them back. But after reading these reviews, and how they do people who do return items, and all the shipping I will get stuck paying, the hell with it. I’m not sending **** back. They can put it on my credit all they want.
US
USA
DO NOT ORDER FROM THIS COMPANY
Had success in the past but ordered a personalized farmhouse tote bag on Dec. 9. Even though the email advertisement said "Guaranteed Christmas Delivery" after ordering it said shipping Dec. 26th. Still thought that was okay as my friend would get her gift by New Year's. Just checked my order and the new shipping date is JANUARY17!. Not acceptable. Customer service in God knows what foreign country, was unsympathetic even though he said,"I understand" ten times. "I will credit your account" over and over so it is obvious they do not care about fulfilling their orders, no regard for their customers or customer service. I AM DONE!
EW
Erin W.
Very predatory sneaky company
Very predatory sneaky company, customer service blames you for thier deceptive practices. I got a preapproval catalog for $400. To apply for a credit account you have to order something first so I ordered something and they approved me right away. Sent it very fast and then they inform you of your credit line so they approve my order for $468 but only gave me a credit limit of 100 and then reported it to the credit bureaus which then destroyed my credit. My credit dropped 150 points. I tried to call them and ask them if they could report the correct information to the credit card they refuse they gaslighted me. They blame me for every little thing and they refuse to help. They just said pay your bill that’s it. The customer service agent sit there in silence and don’t offer any help whatsoever and try their hardest to blame it on the customer and not their deceptive business practices. do not apply for anything with these companies, including Montgomery Wood, Ginny seventh Avenue all those companies are the same thing.
CU
customer
This company is GARBAGE!!
This company is GARBAGE!!! I have tried to purchase the Amelia Oversized bedspread TWICE with both orders being cancelled. Granted the first time I used a card that didn't have enough funds so I reordered with the correct card and that order was cancelled....new card wasn't processed at all. When I called I couldn't understand the CSR except the part where she wanted my credit card number again. I will never order from this company EVER. Lastly, I couldn't order the shams...out of stock. So I ordered the rest of the bedding (sheets, skirting and shams) from another company and had to return those items. Costly mistake on my part thinking COUNTRY DOOR was a reputable company. Reading the reviews...this company should be shut down so more people don't get SCAMMED. The only thing I have received from this company is discount coupons and a request to setup a credit account...no way do I trust this company with any type of business with them.
CU
customer
Scam
Scammers say they will approve you then want a check or money order for a quarter of the total amount you ordered and just send you the items within the amount you sent and say the rest of the items are out of stock which I can still see they are available on the page then keep the rest of the amount left over
SC
Sara C.
Very poor customer service
Very poor customer service. It has always been my experience that when you purchase something from a reputable company, should that item go on sale, (within the next 30 days) they will issue you a credit for the difference. My sister was a relatively new customer to Country Door (within the last 5 years) and she has always been a good customer up until this point. The items that she has purchased in the past have not been inexpensive, and Country Door never offers free shipping, EVER!!!! She would pay $30 dollars, and sometimes even $40 dollars for shipping. That's just ludicrous, especially in today's day and age where you have Amazon Prime and you can get free shipping, and there are so many free shipping offers out there, where if you spend X amount of dollars, you get free shipping - - NOT AT COUNTRY DOOR!! They wouldn't care how much money you spent, bottom line is, you will NEVER GET FREE SHIPPING!! So my sister called Country Door today to see about getting a credit issued, because the item that she had purchased had gone on sale, and it had not been 30 days. She was told they don't do that. There's nothing more irritating than a customer buying something, paying full price for it, and then a couple of weeks later you see that it's on sale. That's just poor business practice to not offer your customers the sale price, especially when they've paid full price for it. I'm not sure whether or not she will continue doing business with Country Door, but that being said, she will not purchase ANYTHING from them, EVER AGAIN AT FULL PRICE!!! If the item that she's interested in purchasing is not on sale, she's not buying it.
RR
Robin R.
Customer Beware
Customer Beware! Before you buy anything from these people realize that the shipping price is astronomical. I was sucked into buying a bedspread and paid $32.00 for shipping. When it came, it didn't have shams. You had to get those separately at the tune of $50.00 plus shipping. Reluctantly, I placed the order but of coarse, they were out of stock! Now I have to pack it up, go to the post office, and pay to send it back. Working from home girl Tyra, couldn't have cared less.
HG
helena G.
zero stars
zero stars! i think ive been scammed. no email confirmation with order number, so customer says you dont exist, but the charge is pending on my credit card. if you are here, then youve been scammed, too, and im sorry. if not, run away-FAST!!!