Country DoorReviews of countrydoor.com

CON ARTISTS!!! We got a letter claiming we had to use our Country Door Credit Account or it will be closed. The punch line? WE DON'T HAVE A COUNTRY DOOR CREDIT ACCOUNT. So they're just making stuff up to hook us into their crummy products, insane shipping fees, horrid customer service, and hard credit checks. Why aren't these clowns in prison?

Half my order was missing and when I called to fix the order I was told it was my fault and to get my order corrected I was told I would have to pay shipping and surcharges again from a very disappointed customer in wilkesboro I will definitely not buy anything else

Zero stars if i could. I ordered two cabinets that required assembly. Im handy, It was impossible. 22 pieces and i got 4 together and it all fell apart. No bolts or screws, just loose pegs and some crazy plastic switch fastener that spun and pulled out, came undone. I bought metal brackets, drilled holes, glued the pegs, taped the fasteners in place. And worked on it for 3 days. i could not assemble more than 4 pieces without collapse. It s not wood, some pressed composite, nothing will hold it together, panels are warped, dont aline. Customer service refused to refund me for the second unopened cabinet, expecting me to pay return shipping, fed ex for a 74 pound package. Country Door sells cheap made in China junky inferior products and they know it, hence the poor return policy. Yes 50 apologies but No satisfaction. Im out the additional ( large item, non refundable) shipping, return shipping, handling(?) cost of additional hardware, many hours of work and frustration and the complete cost to return the second unopened cabinet.They may be ok for a rug or seasonal trinket, but do not purchase anything large and expensive. They dont test or stand behind their products and have lost me as a customer!

This is truly the worst company I have dealt with. They charge for services AFTER you’ve cancelled your membership. AND they keep billing and texting!!!!

Well I have been a customer with Country Door since 2004. I have purchased hundreds of dollars worth of merchandise. I haven’t purchased within the past 2 years because I haven’t had the need. Recently I have been looking to buy a new bedspread & curtains because we just moved to a new house & I want to make my bedroom look awesome. I probably have bought approximately 10 bedspreads within the past few years; I’m Bedspread Freak!! However, yesterday I purchased a bedspread and curtains and the total was around $200.00. A few hours later I received my order details via email (as usual). I was appalled when I saw the actual bill! My $200.00 order was almost $300.00. Due to shipping, taxes, and a TARIFF SURCHARGE!! I’m hoping these absorbent fees will be investigated by the Attorney General or the National Banking Corporation!! These gauging charges must be illegal. I have never paid almost $40.00 shipping for a bedspread & pair of curtains which have been packed airtight with practically no weight!! I’m not gonna stop here; I’m going to continue to make my voice heard. This impractical way to conduct business is totally unacceptable!

Not sure this is a legit business. Called them and sadly I recoded about 50 “I’m sorry” comments. Thru are most interested in filling out their complete database with all your information before providing any help. Do NOT buy from this company.

HORRIBLE unresponsive customer service. I'd give them 0 if that was an option. An account was fraudulently opened in my wife's name and CD is sending us a bill for items we didn't order. We have called 4 times and spent over two hours on hold or being transferred to people who don't care and can't do anything to resolve the issue. We simply want to get charges removed and the account closed. This is still pending and today we received a letter from them demanding a notarized form to close the account. No mention of our time and expense for resolution. Needless to say, we do not recommend this company or any of their affiliates. You can tell a lot about a company and their character when something goes wrong.

I ordered slippers on December 8th. To be delivered by December 12 They’ve been sitting in a warehouse About 2 hours from me!! For over 10 days I can get my ABSOLUTELY NO HELP NO PHONE NUMBER NOTHING. FED EX ALSO REFUSES TO TAKE RESPONSIBILITY. YET COUNTRY DOOR SEEMS TO KNOW EXACTLY WHERE I AM TO SEND ME A BILL AND REPORT MY NONEXISTENT MERCHANDISE TO THE CREDIT BUREAU. THEY AND FED EX ABSOLUTELY SUCK.