CosyfestReviews of cosyfest.com

If I could give zero to this company, I would. I ordered 2 letters, as Christmas presents for my little neices. They arrived and the condition of each letter was awful. 1 had lights that didn't work, but BOTH had sharp course edges that could have caused cuts to the person handling them. I made a complaint and asked for a refund. I was then asked for photographic evidence. I provided this and eventually I received an email saying the company would give me £2 refund as the cost (to myself) would be too high to return the letters I'd ordered in good faith. The return should have been covered. The product was not only shoddy but dangerous, sharp edges ready to cut a hand. AVOID THIS COMPANY PLEASE.

Where do I start. They had overcharged me as there system didn’t take the discounted amount it took full price! Although when questioned they refunded the difference…. But I am Really disappointed I have waited nearly 2 months for products. And when chased several times they say they’re in transit. I placed my order on 11th of November and still no sign. I’m not happy!

One of my items was faulty, tried every which way to get in touch with cosyfest but never got an answer.

If I could give a negative mark I would! First order didn't arrive, i asked for a full refund. They sent a further order therefore couldn't refund me. From 1st order to receiving goods took over 2 months. Ordered 2 of the resin lights as xmas presents....NOT fit for purpose. Resin is rough with jagged edges...one of them has freyed wires. They're going in the bin. Avoid this company!

Ordered a month ago! Still waiting, feel like I’ve been scammed! Read the real reviews not the ones talking about bras and panties! My fault for believing a FB add, never again 😡

Avoid this company. Faulty products, inaccurate descriptions and dangerous sharp edges to resin light letters. Absolutely awful company. Would not accept the items were faulty nor as described, even though I sent them photos as evidence. Said they would refund if I returned which would have cost £27. They know, and do not care, that it's unlikely I would spend that much to send back. Waste of money.

Ordered 2 gifts - stationery advent calendar and sock knitting advent calendar. Both are pure tat. The stationery one is close to non-existent - just little cheap cards in some, a bible verse in another, awful. The sock knitting one was a gift to someone - that I have to apologise to now for it being such cr*p. Do not buy.

Awful product and service. Asking for money back as item v v poorly made. I want to return but they keep Offering me silly amounts, I just want a refund!!