CosyfestReviews of cosyfest.com

Wish I had done more indepth check before ordering. Supposedly my items arrived in Manchester Oct 30th and have been lost in Manchester. Refused a refund as items are 'on their way'. Checked company again and lots of online complaints saying it is Chinese backed scam company, and I must say I agree. Have been told I can claim a refund if I'm unhappy with product. As product probably never sent, refund impossible.

DO NOT BUY! They advertise on Facebook. Alarm bells should ring when you can’t comment on their posts but can see angry faces as that’s the only way to feed back on how bad their products are. They take ages to arrive (2months) and when they do they are NOTHING like the products advertised. It has made me and my friends laugh how bad they are - this is the only slightly positive thing I can say about it. They are now refusing to refund me and postage back to China will be far too expensive.

Do not buy anything from this website. I bought socks which were advertised as 🎄knitted Animal socks using high-quality washing sheep as raw materials, double-sided knitting, warm, soft, comfortable and durable. 7 weeks later I received some cheap and nasty polyester products that look nothing like advertised. I'm appalled

Well if i could give a zero rating I would like many others. Placed an order for socks on the 1st October arrived in the UK on the 28th october allegedly according to tracking, still waiting. Several emails as others have said just keep getting told to wait a couple more days. I move house this week as I had told them 3 weeks ago but still nothing and no refund as they are in transit. What a load of nonsense DO NOT BUY FROM THIS COMPANY unless you just want to throw money away. Oh and as with some other customer reviews they over charged me but I did get that money back. Avoid at all costs.

Over charged for items. They did refund the difference. However the items never arrived got lost in Lincoln. Email them again. They said they had send them again but nothing has arrived

Ordered items 4 October 2025, tracking states arrival in UK on 1 November 2025, then nothing further. I've chased many times but still no items. Assuming they're not coming and company say they won't refund my money as shipping shows items are in the UK.

If I could give zero stars, I would. SCAM company, please don't use! I have opened a dispute to receive my money back as I have waited 7 weeks for my order and today was told to "wait a bit longer and hopefully they will arrive" What a joke.

Rip off company! Do not buy from them would be my advice. I ordered pair of socks 6 weeks ago and have still not even had any dispatch updates, never mind the item. Chaser emails are met with a reply of ‘please be patient’ Refund requested but I keep being told I need to wait to receive the product.